Account Receivable Specialist

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

What you will do:

• Tax Exemptions Certificates
• Certificate of Residencies (international)
• Researching and completing necessary documentation for refunds
• Reach out and collect purchase order(s) from customers
• Experience in completing customer vendor form requests
• Provide our company banking details/or confirming banking details with our customers
• Review the “AR Incoming email box” and determine which collector the email(s) is for
• Work with collectors on related issues quickly, efficiently, and effectively
• Quick, accurate critical decision making is a daily activity
• Work with cross functional departments to resolve payment or accounting issues
• Strong Knowledge of payment portals

What you will bring to Coupa:

• Minimum of 5 years of experience in working Accounts Receivable with an emphasis in the High-Tech, Saas Industry Preferred
• Customer service oriented role with excellent communication (written and verbal) skills
• Thrives under pressure in a very fast-paced, high volume environment
• Ability to think critically and work independently
• Highly accountable and works with a sense of urgency
• Strong work ethic
• Detail oriented
• Collaborative team member with the ability to work cross functionally
• Google Suite, email experience preferred
• NetSuite and Salesforce experience a plus
• Excel, Pivot Tables, V-lookups
• Tesorio experience is a plus but not a requirement
• Clear understanding of the “Quote to Cash Process”

#LI-Hybrid

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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

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