Accounts Receivable Coordinator - Temp to Hire

Who We Are
Munchkin is one of the most innovative and fast-growing consumer product companies in the world! After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home products inspired by curiosity.
Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 45 countries. At Munchkin, we make world-class, award-winning products, and believe in only producing the safest ones on the market. We are industry leaders in design and innovation with over 140 international product and brand design awards in the past 5 years and growing! Munchkin has a world-class portfolio of over 300 patents and has recently averaged over 20 new patents per year.
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through their Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation.
There is no better time than now to join Munchkin as we embark on their next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods. Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and join us on our journey toward rapid growth.
What You'll Do
The A/R Coordinator is responsible for recording payments to customers' accounts and maintaining accounts receivable records by performing the following duties:
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Primary responsibility to exercise discretion and independent judgment with respect to accounts receivable functions for the assigned accounts.
• Filing claims and disputing chargeback's and coordinating with shipping violations.
• Responsible for handling CIA accounts for both Munchkin and Canada organization.
• Monitor aging, collections and chargeback resolutions for assigned accounts.
• Researches and processes customer claims of invoice payment.
• Researches and processes charge backs, returns and bad checks.
• Answers accounts receivable phone inquiries and follows up.
• Calls and/or mails correspondence to customers as. necessary in order to update accounts.
• Monitors the accounts allowances authorized by sales.
• Assist in A/R month-end closing
• Billing and collections of all International accounts.
• Ad hoc reporting as necessary

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

• Munchkin Innovation - It's often said, "If it ain't broke, don't fix it," but YOU know that there's always room for improvement because nothing is perfect! You love championing new and innovative ideas and processes that will improve efficiency and increase profits, and you encourage others not to accept the status quo. You're original and creative, and a good challenge is reason to get excited. Obstacles? They're par for the course, and you don't mind detours or bumpy roads. Everything you do, you'll make sure aligns with the Munchkin Standard of Excellence and Innovation.
• Customer Focus - You know that all people, both internally and externally, are your customers - and customer satisfaction is your highest priority. You do your best to stay one step ahead of customer needs, but also understand that a quick response to a customer inquiry is as effective in keeping customers happy. Since things can't be perfect all the time, you keep customers informed of any news that adversely affects them, because you know any news is better than being left in the dark.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Judgment - Includes appropriate people in decision-making process; makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to hours of work necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Bring It!

• Associate's degree (A. A.) or equivalent from two-year College or technical school; and minimum of one year related experience and/or training; or equivalent combination of education and experience.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Knowledge of Oracle 11i or equivalent Accounting software; Excel Spreadsheet software and Word Processing software.

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, and life coverages, wellness benefits, generous employer-matched 401(k) plan, bonuses, opportunities to earn equity, and much more. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
We offer work-life balance benefits such as paid maternity and paternity leave, hybrid work schedules, and annual weeklong global office closures giving our people a chance to recharge!
Salary range: $50,000-$65,000
To learn more, visit us at www.munchkin.com .
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