Accounts Receivable Specialist

Our Accounting Team is growing, and we are looking for a motivated and driven Accounts Receivable Specialist! This individual will be a key contributor to our order-to-cash process, managing customer and internal stakeholder inquiries as well as our cash collection efforts.
What You'll Do

• Own and manage our accounts receivable inbox, responding to internal and external customer inquiries
• Apply customer payments timely and accurately, ensuring all relevant systems are updated
• Oversee and execute our cash collection efforts, ensuring timely receipt of outstanding customer balances
• Timely answer customers/internal stakeholder questions regarding invoicing and open balances
• Provide weekly reporting updates to Controller and Senior Revenue Manager customer balance status
• Continuously recommend and help implement improvements to our existing processes
• Support our Finance team with projects, as needed

Who You Are

• 3+ years of account receivable (A/R) and collections experience
• Self-motivated with ability to manage own workload independently and efficiently
• Proficient with Excel and comfortable using technology to automate processes
• Capable of managing a variety of tasks and effectively assessing priority and urgency
• Excellent verbal and written communication skills

Your Differentiators

• Bachelor's degree in Accounting or related
• Prior experience working in a high-volume, fast-paced SaaS environment
• Prior experience working with a variety of accounting tools and technologies

Your First 90 Days
In your First 30 Days:

• Learn and build a comfort-level navigating our internal systems and the software used for our order-to-cash processes
• Gain an understanding of our billing streams and collections processes
• Learn our cash receipt process
• Work with our Accounts Receivable team to understand common customer and internal stakeholder questions and how we resolve them

In your First 60 Days:

• Own applying customer cash receipts and begin resolving questions through independent research
• Own the management of our accounts receivable inbox; collaborate with team members as needed to ensure proper resolution
• Ensure timely first-level of collection notes and calls

In your First 90 Days:

• Drive our collection process, ensuring customers are communicated with in a timely manner with respect to past due balances, identifying and following up on accounts that need internal escalation
• Provide weekly reporting to Controller and Senior Revenue Manager on the status of collections and customer accounts

Our Values

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $70,000 - 80,000 per year. You will be eligible for discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits .
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.