ServiceNow

Advisory Solution Consultant - Identity & Security

Reposted 8 Hours Ago

Hiring Remotely in Addison IL USA

Remote or Hybrid

134K-178K Annually

Senior level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

We're putting AI to work for people.

The Role

Partner with Sales to design and validate identity and security solutions deliver tailored demos and POCs drive technical deal execution translate capabilities into business outcomes and share field insights with product and enablement teams.

Summary Generated by Built In

Company Description
It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8100 customers including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Overview:
The Solution Consultant - Identity & Security partners with Sales to help customers address complex identity access and security challenges. This role reports to the Solution Consulting Manager within the Identity & Security team and serves as a trusted technical and business advisor translating requirements into differentiated outcome-driven solutions that reduce risk improve governance and enable secure business operations. The ideal candidate combines deep domain knowledge in identity and security with a consultative mindset and can communicate effectively with both technical practitioners and executive stakeholders. This is a fast-paced growth-stage team that values ownership initiative and adaptability. SCs who thrive with autonomy and are energized by building something new will be well positioned to succeed.
This role sits at the forefront of building ServiceNow's Identity & Security GTM offering Solution Consultants the opportunity to drive impact establish best practices and help define what "great" looks like as the business scales.
Key Responsibilities:

Customer Engagement & Solution Design:
Partner with Sales to lead discovery solution design and technical validation for Identity & Security use cases. Engage with customer security identity IT and risk stakeholders to understand requirements challenges and success criteria. Design and position solutions that address identity governance access control risk reduction and security automation.
Demonstrations & Technical Leadership:
Deliver compelling value-based demonstrations tailored to customer security and identity priorities. Articulate how identity and security capabilities integrate into broader enterprise workflows and platforms. Serve as a technical authority during evaluations proof-of-concepts and competitive situations.
Value & Outcome Positioning:
Translate identity and security capabilities into business outcomes such as reduced risk improved compliance and operational efficiency. Support executive-level conversations by framing security and identity initiatives in terms of business impact and resilience. Partner with Sales to develop solution narratives that align to customer priorities and buying personas.
Deal Support & Execution:
Support complex sales cycles from early discovery through close ensuring technical accuracy and customer alignment. Identify and mitigate technical or solution-related risks during the sales process. Collaborate with internal teams to ensure solutions are feasible scalable and aligned to product capabilities.
Continuous Learning & Collaboration:
Stay current on identity security and regulatory trends to inform customer conversations. Share field insights and best practices with peers and leadership. Partner with Product Enablement and Marketing teams to provide feedback from the field. Participate in a sales-driven high-accountability culture centered on continuous skill development in a rapidly evolving security market.

Qualifications
Required Qualifications:

5+ years of experience in Solution Consulting Sales Engineering Pre-Sales or a related technical role
Track record of strong performance in prior SC roles - expect to demonstrate consistent contribution to technical wins and deal outcomes.
Genuinely curious and proactive in adopting AI and emerging sales support technologies to enhance customer engagements solution design and deal execution.
Strong understanding of identity and security concepts including identity governance access management and risk
Ability to quickly learn new technologies demonstrate their capabilities and connect them to impactful customer business challenges.
Experience supporting enterprise-level complex sales cycles
Ability to communicate effectively with both technical and business stakeholders
Strong presentation and storytelling skills - able to paint the art of the possible and align solutions to customer priorities.
Willingness to travel as required (typically 25-50%)

Preferred Qualifications:

Experience with Identity & Access Management (IAM) Identity Governance & Administration (IGA) or Security Operations platforms
Background in enterprise SaaS or platform-based solutions
Familiarity with compliance and regulatory considerations impacting identity and security programs

What Success Looks Like:

Become productive quickly and add immediate value to active pursuits
Deliver high-quality POCs and demos that advance pipeline and build customer confidence
Build trusted-advisor relationships with Sales partners and customers through technical expertise
Demonstrate strong technical credibility and consistent execution across opportunities
Contribute to measurable improvement in win rates and deal quality

FD21
For positions in this location we offer a base pay of $134250 - $177900 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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The Company

HQ: Santa Clara CA

28000 Employees

Year Founded: 2004

What We Do

As the AI platform for business transformation we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C" as we like to call it). With more than 8100+ customers we serve approximately 85% of the Fortune 500® and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company you can grow your career faster.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow we lead with flexibility and trust. For some home is the primary workplace. For those who come into a ServiceNow workplace you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible