Agentic & Platform Partnerships Director

At Commerce our mission is to empower businesses to innovate grow and thrive with our open AI-driven commerce ecosystem. As the parent company of BigCommerce Feedonomics and Makeswift we connect the tools and systems that power growth enabling businesses to unlock the full potential of their data deliver seamless and personalized experiences across every channel and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities and we’re looking for individuals who use it intentionally to solve problems accelerate outcomes and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter adapt faster and grow on their own terms. If you want to be part of a team of bold builders sharp thinkers and technical trailblazers who shape the future of commerce this is the place for you.

This role is central to Commerce’s growth engine. You will sit at the heart of our most important strategic bet: becoming the essential data infrastructure layer that makes merchants discoverable and purchasable across AI-native channels. You will own high-impact product and commercial relationships with Google Meta OpenAI Amazon eBay Walmart and other leading platforms and marketplaces while driving data syndication feed optimization agentic capabilities and broader commerce ecosystem partnerships.

You will combine sharp business development instincts with strong product acumen and technical intuition to initiate product-led discovery shape integrations launch GTM motions grow pipeline and deliver Partnership & Services Revenue (PSR). You will also act as a trusted strategic advisor to leadership on partner roadmaps regional dynamics agentic opportunities and ecosystem shifts.

You will work closely with the established agency partner team to initiate collaborations align efforts and drive joint go-to-market impact for merchants.

If you excel at the intersection of deep platform relationships product strategy and revenue execution - and have a proven ability to win and scale partnerships with tech giants this is a rare opportunity to help define the future of agentic commerce.

BigCommerce part of the Commerce brand family helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build innovate and grow collectively reshaping the e-commerce industry.

What You’ll Do

• Own Strategic Platform Partnerships: Lead end-to-end relationships with major platforms (Google Meta OpenAI etc.) and marketplaces (Amazon eBay Walmart etc.) driving both advanced product integrations (with strong emphasis on agentic/AI capabilities) and commercial expansion

• Accelerate Product-Led GTM Motions: Design and execute tailored strategies that boost adoption deepen technical integrations and deliver outsized value for merchants across regions and verticals

• Drive Revenue & Pipeline Growth: Consistently deliver against Partnership & Services Revenue (PSR) targets by identifying negotiating and closing high-value opportunities

• Expand Scope & Deepen Relationships: Cultivate executive and working-level relationships that evolve into broader collaborations higher attach rates and mutual growth

• New Partner Acquisition: Proactively source qualify and land new high-potential partners that strengthen CMRC’s position in the data and commerce ecosystem

• Cross-Functional Collaboration: Partner closely with Product Engineering Sales Marketing Customer Success and the agency partner team to ensure seamless execution high-quality integrations and strong merchant outcomes

• Strategic Intelligence: Deliver ongoing insights on partner roadmaps competitive moves agentic trends and market dynamics to directly influence product and company strategy

• Negotiation & Deal Execution: Lead complex negotiations and structure agreements that balance ambitious strategic value with strong commercial terms

• Performance Ownership: Track analyze and report on key partnership KPIs revenue pipeline health and ecosystem impact

Success Metrics

• Measurable growth in Partnership & Services Revenue (PSR) and pipeline from platform and agency relationships

• Expanded integrations and successful GTM execution with priority partners (Google Meta etc.)

• High partner satisfaction increased adoption/attach rates and broadened scope of collaborations

• Actionable strategic insights that shape product direction and company priorities

• Reputation as a high-performing trusted partner to the most important platforms in AI and commerce

Who Are You

• 8–12+ years in strategic business development platform partnerships or ecosystem roles at high-growth SaaS commerce or data companies

• Minimum B.S. Business Management B.S. Finance B.S. IT Management etc…

• Proven track record building and scaling relationships with major tech platforms (Google Meta OpenAI Amazon etc.) and/or large marketplaces

• Strong product acumen and technical instincts - able to comfortably lead product-led discovery navigate technical conversations and translate partner needs into high-value integrations and GTM motions

• Direct experience driving measurable revenue through partnerships (PSR or equivalent) with clear ownership of targets

• Exceptional negotiation and deal-structuring skills with a win-win mindset at scale

• Highly strategic yet execution-focused - thrives as a senior individual contributor who influences without authority in a fast-moving environment

• Deep knowledge of ecommerce data feeds syndication marketplaces and modern commerce/AI tech stacks is a strong plus

• Outstanding communicator and relationship builder who operates with urgency and autonomy - the agentic window is open now.

• Ability to travel up to 20% of the time

This role offers significant autonomy high visibility and direct access to the biggest names in tech and commerce. You’ll help shape the next era of agentic commerce while driving real revenue impact.

If you’re a top-tier partnerships professional who loves winning strategic deals and driving meaningful product outcomes we’d love to hear from you.

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience skills qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable this role may also be eligible for variable compensation (such as bonus or commission) equity and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data internal equity and individual contribution.

At Commerce we believe that celebrating the unique histories perspectives and abilities of every employee makes a difference for our company our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process please let us know and we will work with you to meet your needs.

Learn more about the Commerce team culture and benefits at https://www.commerce.com/careers/

Commerce along with many other employers has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce we urge you to be extremely cautious and avoid engaging or responding.

What We Do

Commerce (Nasdaq: CMRC) empowers businesses to innovate grow and thrive through an open AI-driven commerce ecosystem. As the parent company of BigCommerce Feedonomics and Makeswift we help brands unlock the full potential of their data connect systems and deliver seamless personalized experiences across every channel. Visit commerce.com or follow us for more. #PoweredByCommerce

Why Work With Us

Ask any employee what makes Commerce unique they will tell you it's the people. The team is full of brilliant dedicated individuals focused on revolutionizing the world of ecommerce. We foster a culture that encourages inclusion of every employee celebrating our individuality and the values that bring us together.

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