Agile Product Management Advisor (work from home)

As an Agile Product Management Advisor supporting Cigna Technology Operations Services, you will have an opportunity to enable meaningful change that drives product excellence via use of Agile practices. You will partner with business and technology stakeholders to manage criteria based intake of work. Lead the decomposition and prioritization of work to create and maintain metric based development backlogs. You will also be a change agent driving continuous improvement as you partner with technology teams to deliver outcomes with maximum business value using agility and representing the "voice of the customer".

Cigna offers an integrated suite of health services through Cigna, Express Scripts, Evernorth and our affiliates. You will have an opportunity to be a part of an important goal of operating as one integrated team to support multiple business models and services within the global Cigna Enterprise. You will be a critical part of improving delivery, efficiency and predictability in Technology Operations Services by leveraging Agile practices and a Product mindset. Our goal is to nurture a culture our employees are proud to share - join us!

This is an Individual Contributor role. The position may be located in the United States as a work at home opportunity, or in one of our many office locations, as offices reopen.

Essential Functions:
• Work Initiation - validates and coordinates requests from the customer as related to their requirements, hardware and software needs.
• Collaborate with agile team to build and manage the backlog of features and capabilities that deliver desired business impact.
• Writes actionable user stories and prioritizes them into a ranked work queue based on value, customer need and production impact.
• Proactively resolve dependencies and resolve conflict effectively across teams for business initiatives.
• Manages communications with stakeholders - addresses team intake and delivery process questions, requested work elaboration, status of work in process, and delivery expectations.
• Drives process improvements through an understanding of the Product/Service team delivery method and Agile methodology.
• Key partner in advancing Agile maturity of the Product team.
• Understand key business objectives and strategy of the product(s) they support
• Work with business owners to ensure that they are engaged and supportive of direction reflected in the roadmap
• Maintain and refine the inflow of work to the team (product backlog).
• Assist the team with decomposing features into user stories and acceptance criteria
• Assess business value and prioritizes all stories to ensure work focuses on those with maximum value that align with strategy
• Attend team and program ceremonies (e.g. Daily Stand-up, Iteration Planning, Iteration Review, PI Planning, Demos)

Experience and Qualifications:
• In-depth knowledge of Agile process and principles
• Exceptional verbal and written communication skills including meeting facilitation
• Bachelors degree or equivalent experience required
• 2-4 years of relevant experience
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details
• High degree of comfort in a fast-paced / ambiguous environment
• Sharp analytical and problem-solving skills
• Self-directed, requires minimal supervision
• Creative thinker with ability to drive the team to a vision
• Technical background with knowledge of software development.
• Experience in the following tools is desirable - Agile (JIRA/Rally), collaboration tools (Confluence, SharePoint, HipChat, etc), and Visio.

For this position, we anticipate offering an annual salary of $85,400 - $142,400, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.