Analyst Operations and Billing

About this role

We are seeking a highly disciplined detail-oriented and industrious Analyst to join our SpiderRock Advisors Operations and Billing team. The successful candidate will support daily monthly quarterly and annual billing processes across our Options Overlay Business ensuring accuracy and efficiency in all tasks. This role requires strong analytical skills excellent communication abilities and a commitment to operational excellence. You will play a crucial role in enhancing our billing operations and contributing to the overall success of our team. 

Key Responsibilities: 

• Support daily monthly quarterly and annual billing processes within the team’s service-level agreement by following established procedures and policies. 

• Ensure the accurate mass generation of client invoices each week and in bulk each quarter as well as the correct debiting of all associated client accounts. 

• Provide exceptional personalized service to external partners ensuring their needs are met with the highest level of attention and care. This includes proactive communication timely resolution of issues and a commitment to exceeding their expectations. 

• Monitor escalate and proactively manage the accounts receivable process ensuring the timely collection and reconciliation of any outstanding funds owed to the firm. 

• Act as a deep subject matter expert by leading discussions providing solutions and driving operational excellence. Identify and lead operational improvement opportunities that reduce risk increase efficiency and controls achieve scalability for the SpiderRock Advisors Billing team and ultimately improve client experience. 

• Support various projects including automation/standardization efforts and the evolution of standard deliverables. Lead initiatives to improve our operating model by collaborating with internal business and technology partners ensuring continuous enhancement of processes and systems. 

• Learn and master multiple systems to understand their functionalities and work towards consolidating workflows. This includes identifying overlaps streamlining processes and ensuring seamless integration to enhance overall efficiency and productivity. 

• Continuously seek to learn and understand how our responsibilities and processes integrate into the broader BlackRock and SMA Solutions business model. Recognize the impact of our decisions on our clients and other areas within the firm. 

Qualifications: 

• Bachelor’s degree in Finance Accounting Business Administration or a related field with a keen interest in client service and operational excellence 

• 1-3 years of related experience

• Proven ability to manage multiple priorities effectively and deliver high-quality results in a fast-paced environment 

• Adaptable to tight deadlines and shifting priorities with ease ensuring consistent performance and excellence 

• Demonstrated emotional ownership showing a commitment to taking responsibility for tasks and outcomes and a dedication to client success and team collaboration 

• Ability to work independently and as part of a team 

• Intermediate to advanced level data analytic skills such as SQL and Excel a strong interest in and capability for learning new applications and technical skills 

• Excellent attention to detail organizational and time management skills 

• Experience with Oracle or other financial systems is a plus 

• Strong communication skills both written and verbal 

Preferred Skills: 

• Experience in billing or accounts receivable 

• Knowledge of SMA (Separately Managed Accounts) operations 

• Familiarity with financial data entry and reconciliation processes 

Our benefits
To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being.  Our clients and the people they serve are saving for retirement paying for their children’s educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

For additional information on BlackRock please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race creed color national origin sex (including pregnancy and gender identity/expression) sexual orientation age ancestry physical or mental disability marital status political affiliation religion citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process please email [email protected]. All requests are treated in line with our privacy policy.

What We Do

As the world’s largest asset manager BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement home ownership and their children’s education. Our clients range from governments foundations and other large institutions to those investing on behalf of individuals including firefighters nurses teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven focused on clients and risk management and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world Aladdin combines powerful analytics and a common language to help investment teams make faster more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions simplify complexity and deliver investment strategies that meet people where they are. Whether it’s retirement planning wealth building or navigating market shifts we’re here to help clients invest more easily more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com

Why Work With Us

Without our people technology is irrelevant. When we combine the power of people with the power of technology we amplify our ability to create better outcomes for our employees clients shareholders and society alike.

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