Associate Artwork Change Coordinator

Summary

Support the TechOps (Hyderabad) - Artwork Operations team in the coordination of various Artwork Operations activities in compliance with Good Manufacturing Practices (GMP) & Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies.

About the Role

Key Responsibilities:

• Manage the Artwork Supply Chain right from the time a Change Request is received till the time the print ready artwork is supplied to the site & the change is closed while adhering to all service KPIs and always remaining compliant to Novartis quality standards & regulatory requirements.
• Act as a Single Point of Contact (SPoC) for various stakeholders within ESO (CMOs, ESO Service Operations Lead, etc.) and NTO sites.
• Support any major projects (divestments, transfers, mergers, etc.) in the Novartis Artworks space.
• Ensure "On Time in Full" delivery of high-quality artworks fully compliant with Novartis standards and in-country regulatory, marketing, manufacturing & legal compliance to internal Artwork customers & stakeholders.
• Proactively report all challenges through timely escalations.
• Ensure that the service dashboard, order management framework are always kept updated.
• Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
• Support in enhancing quality drivers like upgrading standard operating procedures, working procedures & process charts as per business requirements.
• Report deliverable status and continuously acquire process knowledge.

Essential Requirements:

• Advanced project management skills with strong quality & compliance mindset.
• Excellent negotiation, analytical & communication skills (both written & verbal).
• Excellent stakeholder management & customer service skills.
• Ability to work seamlessly across functions, geographies & cultures.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division
Operations

Business Unit
Innovative Medicines

Location
India

Site
Hyderabad (Office)

Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area
Technical Operations

Job Type
Full time

Employment Type
Regular

Shift Work
No