Associate COBRA Account Manager

Choose your next journey with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Millennium, we believe there is NO "PERFECT" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture

• Typical schedule for this role is Monday to Friday 8 am CST to 5 pm CST.

HOW YOU WILLSOAR:
The Associate Account Manager owns the primary relationship with client. Works with the service team to achieve customer satisfaction, revenue, participation, and earnings objectives. Supports small group markets. Identifies client specific issues and opportunities, identifies solutions, and may lead resolution working with other operational areas.

• Serve as the primary point of contact for client questions and concerns
• Build and maintain relationships with the clients
• Process system setup, updates, and configuration for clients
• Coordinate, lead, and execute client plan renewal and open enrollment
• Achieving revenue, growth, and renewal goals
• Other duties as assigned

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Bachelors Degree in Business Management, Healthcare Administration, Sales
• 1 -3 years of applicable experience
• Excellent analytical skills with a proactive nature
• Strong organization skills with a drive to meet deadlines
• An affinity for accuracy and efficiency
• Proficiency in Microsoft Excel, Word (including mail merge) and Outlook
• Strong verbal and written communication skills
• An aptitude for prioritization and multi-tasking
• Strong collaboration skills
• A drive to learn and apply new concepts quickly
• Ability to prioritize numerous tasks
• Experience with Salesforce CRM preferred

Check out a video on our Company Culture! Millennium Trust Culture
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.