Associate - Corporate Editorial & Channels

• Support cross-channel preparation and activation of approved communications across internal digital platforms coordinating with channel owners to ensure timely deployment.
• Maintain centralized oversight of intake approvals and milestone tracking identifying workflow bottlenecks to support alignment and execution.
• Publish and update approved content within digital platforms in accordance with established templates and governance standards.
• Ensure content accuracy formatting consistency and compliance with brand and accessibility guidelines prior to distribution.

• Update project status and track milestones within internal project management tools.
• Support intake workflows and maintain visibility into publishing timelines across digital channels.
• Assist with coordination of approvals and cross-channel scheduling.
• Maintain organized records of assets versions and publishing history.
• Provide overflow execution support during high-volume periods.
• Step in to support critical publishing functions during team capacity gap.

• Support packaging campaigns across multiple channels.
• Assist with readiness and sequencing.
• Provide overflow support during high-volume periods.

• Format and prepare editorial content for digital distribution across email intranet and signage.
• Embed images links and multimedia assets within templates.
• Make light formatting adjustments to ensure clear presentation.

• Assist in gathering basic engagement metrics across channels.
• Help prepare simple reporting summaries for internal review.
• Support documentation of workflows and publishing standards.

• 0-2 years of experience in communications digital publishing marketing or related field.
• Exposure to email platforms content management systems or digital publishing tools (e.g. Staffbase Interact Software & Appspace).
• Strong attention to detail and organizational skills.
• Ability to follow structured processes and meet deadlines.
• Comfort working in a fast-paced collaborative environment.
• Basic understanding of digital engagement metrics is preferred.
• Familiarity with HTML or formatting tools is a plus but not required.
• Willingness to support time-sensitive or critical communications during extended coverage periods as needed.

What We Do

At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.

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