Associate Product Manager

Lucid Software is the world leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. At Lucid Software, we empower our employees to take ownership of difficult challenges and work autonomously toward solutions. Our employees and teams embody our core values of teamwork over ego, innovation in everything we do, taking initiative, empowerment & ownership, and passion & excellence in every area in their day-to-day work and recognize we can only achieve our full potential together. As a result, Lucid Software is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive.

We are looking for an Associate Product Manager for our internal systems teams as we take our products to the next level.

Are you a natural leader and a team player? Do you have a passion for elegant solutions, data, and intuitive user experiences? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Fulfill responsibilities of Product Owner on a scrum team
• Partner with internal stakeholders to deliver solutions that bring value to our ecosystem of third-party systems and internally-developed tools
• Be an expert for our internal business partners’ needs, motivations, and challenges
• Develop deep empathy for and represent our business partners
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Partner with program management and engineering team to develop the roadmap and own specifications, development cycle, and monitoring for success
• Plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
• Partner with other internal systems product managers on cross-functional projects
• Plan and prioritize product feature backlog and development for internal systems team(s)
• Be responsible for identifying and hitting the key performance indicators you are entrusted with
• Use data and statistics to inform decisions
• Leverage metrics to improve system usability

Requirements:

• Bachelor’s degree
• 1-2 years of Product Management or Business Analysis experience
• Demonstrated ability to be resourceful and innovative
• Passion for digital products
• Proven ability to learn fast
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job done

Preferred Qualifications:

• Experience working with multiple team types, i.e. engineering, sales, marketing, legal, finance, and customer success, legal, finance, customer success, and IT PMO
• Experience with technical implementations
• Experience working with technical vendors
• Experience leading projects and teams
• Certified Scrum Product Owner (CSPO) or equivalent

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