Job Description
- Consult with multiple clients simultaneously to understand business and technical needs
- Be a trusted advisor to assigned clients; help align customer expectations with best practices
- Develop strategic roadmaps and project plans based on customer goals
- Work with clients and Project Managers to set expectations drive alignment and coordinate timelines
- Identify areas for cost savings through options such as autoscaling right-sizing and elimination of waste within the customer’s AWS environments
- Identify security gaps and develop best practice recommendations to help strengthen client security posture
- Document and present recommendations to customers including senior leadership
- Translate customer requirements into LOE estimates design documents and keep project tracking boards up to date
- Provide guidance to Cloud Engineers as they implement customer roadmaps
- Quality check engineering work; ensure top quality work and customer satisfaction
- Train customers in management and maintenance of new or upgraded environments
- Support Presales Cloud Solutions Architects in proposal design and positioning
- Document time spent on customer activities; record activities daily in Jira with weekly timecard submissions in Mavenlink
- Mentor Cloud Engineers
- Experience working in a customer-facing consulting role
- Experience developing project roadmaps LOE estimates and design documents
- Ability to lead customer facing projects assigning work to teams and quality checking engineering work
- Ability to translate technical requirements to a non-technical audience
- Ability to present solutions to customers overcoming objectives and creating consensus
- Ability to deploy AWS infrastructure using IAC tooling such as Terraform or CloudFormation
- Ability to build CI pipelines and automation (build test performance)
- Ability to design and build containerization solutions (infrastructure pipelines automation) using docker (dockerfiles ECS ECS Fargate) or kubernetes (manifests helm and deployment tooling KOPS EKS EKS or Fargate)
- Understanding of AWS security controls network boundary controls and related toolsets
- Knowledge of AWS’s Well-Architected Framework
- Ability to work with one or more scripting languages
- Occasional off-hours support depending on client's need
- AWS Professional-level Certification (required within 6 months of employment)
- Access to health vision and dental insurance with options 100% covered by Mission Cloud for employee and their dependents
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Generous Paid Time Off (FlexPTO parental leave volunteering time off)
- Reproductive health benefits
- Pet insurance
- 401k matching program
- Life insurance paid by Mission Cloud
- An internal department dedicated to helping team members on their career path
- Inclusive work environment with several Employee Resource Groups
Top Skills
What We Do
Mission Cloud Services a CDW company is a leading AWS Premier Tier Services Partner and Cloud Managed Services Provider. Through its dedicated team of expert cloud operations professionals cloud analysts and solutions architects Mission delivers a comprehensive and differentiated suite of agile cloud services designed to help businesses migrate manage modernize and optimize their AWS cloud environments facilitating continuous improvement and delivery across your entire cloud journey. We believe that the cloud is the greatest business transformation tool of our time capable of turning an unrealistic or impractical goal into an achievable reality. Our job is to provide the expertise resources and strategic insight you need to transform your cloud infrastructure and your business.
Why Work With Us
Mission is a 100% distributed team with distributed team benefits so every employee has the opportunity to work in an environment that is conducive to productivity and engagement. We rely on our core values to make decisions give feedback and recognition and to evaluate whether potential new team members are aligned with our culture.
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Date Posted
04/16/2026
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