Billing Audit Analyst

At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, butessential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist managesmore than 186,000 properties where people live and work.Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane.Wework across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
The Billing Audit Analyst supports the Billing Audit Manager by reviewing invoices to validate key data points and to ensure billing accuracy prior to batching. This position will also assist with updating batches per the outlined adjustments requested by account holders and submit client batches.
Responsibilities

• Maintain current knowledge of billing requirements for all verticals
• Acts as the primary auditor for all existing accounts as designated by management
• Review invoices for pricing, margins, rates, and fund allocation accuracy prior to batching
• Review invoice discrepancies per standard procedures; resolves or escalates discrepancies for further review
• Perform daily and weekly client batch audits and reviews per the outlined batch schedule
• Update batches per the adjusts outlined by the account holder
• Enter invoices through the company proprietary technology as needed
• Contribute to team efforts by accomplishing specialized billing tasks with efficient and accurate results
• Perform quality reviews on completed invoices
• Independently manage time and tasks related to multiple clients
• Foster a positive team environment
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned
• No travel expected

Professional Skills

• Prioritization - Advanced
• Analysis - Advanced
• Learning Agility - Advanced
• Problem Solving - Advanced
• Process Orientation - Advanced
• Customer Service - Proficient
• Verbal Communication - Proficient
• Written Communication - Proficient
• Teamwork - Proficient
• Relationships - Proficient
• Organizational Awareness - Proficient

Role Specific Skills

• Attention to Detail
• Analytic Skills
• Data Entry Skills
• Keyboard Skills
• Strong verbal and written communication skills
• Organization
• Time Management
• Thoroughness
• Accountability
• Confidentiality
• Problem-solving
• Proficient Microsoft Outlook Skills •
• Proficient Microsoft Excel Skills

Minimum Qualifications

• Bachelor's Degree
• 3+ years of equivalent work experience preferred
• Previous billing or invoicing experience is preferred
• Knowledge of SMS Assist client billing guidelines is preferred

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
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