Account Manager

Veeva

Account Manager

Posted An Hour Ago

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Hiring Remotely in Lyndhurst NJ USA

In-Office or Remote

65K-95K Annually

Junior

Big Data • Cloud • Healthtech • Software • Big Data Analytics

The software company powering the path to the world’s new medicines.

The Role

The Account Manager builds relationships with customers manages projects ensures customer satisfaction and collaborates with internal teams for successful service delivery.

Summary Generated by Built In

Veeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC) legally bound to balancing the interests of customers employees society and investors.

As a Work Anywhere company we support your flexibility to work from home or in the office so you can thrive in your ideal environment.

Join us in transforming the life sciences industry committed to making a positive impact on its customers employees and communities.

The Role

The Account Manager serves as the primary point of contact for key internal and external stakeholders fostering and maintaining strong relationships. This role is customer-focused and involves managing initiatives that align with the customer's goals and objectives. The Account Manager works collaboratively to ensure projects are executed successfully from initiation to completion providing consistent support and strategic insights.

What You’ll Do

Relationship Management:

Build and nurture strong lasting relationships with customers and internal teams
Act as a liaison between customer stakeholders and Veeva addressing needs resolving concerns and ensuring satisfaction.

Customer Support:

Understand customer objectives challenges and opportunities to deliver tailored solutions
Proactively provide recommendations to optimize customer success and project outcomes.

Project Oversight:

Manage and oversee projects from initiation through execution ensuring timelines budgets and quality standards are met
Monitor progress address risks and provide regular updates to stakeholders.

Collaboration and Coordination:

Partner with cross-functional teams to ensure seamless delivery of services and solutions.
Facilitate communication between internal departments to align on project goals and deliverables.

Requirements

B.S. or B.A. degree or equivalent experience
1+ years of account management/project management experience
Pharmaceutical Speaker Bureau experience is a plus
Pharmaceutical Event Planning experience is a plus
Strong analytical and problem-solving skills
Professional and clear oral and written communication
Demonstrate ability to work in a fast-paced environment and/or multitask often to meet fluctuating customer /company priorities
Strong working knowledge of Microsoft Office (Excel Word PowerPoint)
Must be able to travel and work onsite for customer meetings

Nice to Have

Familiar with health sciences and regulated environments
Maintain current knowledge of appropriate regulations e.g. OIG PhRMA Code
Fundamental knowledge of Veeva Commercial Cloud Product Suite including by not limited to Veeva CRM Veeva Vault Events Management and Engage
Ability to work and thrive in a team atmosphere
Positive attitude and maintain a “Whatever it Takes” attitude

Perks & Benefits

Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $65000 - $95000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.

#LI-Remote#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at [email protected].

Skills Required

B.S. or B.A. degree or equivalent experience
1+ years of account management/project management experience
Strong analytical and problem-solving skills
Professional and clear oral and written communication
Strong working knowledge of Microsoft Office (Excel Word PowerPoint)
Must be able to travel and work onsite for customer meetings

Veeva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.

Healthcare Strength—Health dental vision life disability and mental health coverage are provided alongside FSAs wellness programs and fitness stipends. These offerings present a comprehensive healthcare package relative to typical tech benefits.
Equity Value & Accessibility—Equity is a meaningful component of total compensation with RSUs/options cited as part of packages. Engineering examples highlight strong base pay paired with "good RSU + ISO."
Wellbeing & Lifestyle Benefits—Work Anywhere flexibility home‑office stipends wellness programs fitness reimbursements and company‑sponsored events support day‑to‑day wellbeing. A 1% charitable giving allowance further enhances lifestyle and purpose-driven engagement.

Learn more about Veeva's Compensation & Benefits →

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The Company

HQ: Pleasanton CA

6000 Employees

Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation product excellence and customer success Veeva serves more than 1000 customers ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation Veeva is committed to balancing the interests of all stakeholders including customers employees shareholders and the industries it serves.