Business Analyst

Discover Your Path at Keypath!

About Us:

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

 Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Melbourne, Sydney, Chicago, and SE Asia, we are truly a global company. Today, we're a family of over 700 passionate "Keypathers" worldwide.

Work Anywhere:

At Keypath Education Australia, flexibility is our strength. We put our people first, allowing you to choose where you work – from home, in the office, or both.

As a Business Analyst, you will work with various teams and stakeholders to understand, document, and analyze their business needs, processes, and workflows.

You will use these insights to create functional specifications for technology teams and ensure the quality and success of project delivery.

You will also help identify and implement process improvements and solutions to increase operational efficiency and effectiveness.

Responsibilities include but are not limited to the following:

• Collaborate with the business to evaluate goals, identify problems, and propose technology-driven solutions
• Elicit and document requirements using various methods, such as interviews, document analysis, data flow modeling, workflow analysis, and functional decomposition analysis
• Perform data analysis on existing systems to validate business needs and develop user requirements for systems in production
• Serve as a thought leader for technical business processes and create systems prototypes that increase efficiency and productivity
• Communicate complex technical concepts to non-technical stakeholders and present findings, recommendations, and project updates
• Create and maintain appropriate business analysis artifacts, such as business requirements, non-functional requirements, functional specifications, user stories, process flows, use cases, and user interface wireframes
• Work with project manager(s) or product manager(s) to define scope, objectives, and deliverables and assist in project planning
• Monitor project progress and identify potential risks or deviations from the plan
• Participate in system testing, user acceptance testing, and validation of implemented solutions and ensure that they meet the specified requirements and are of high quality

Education:

• Bachelor’s degree, preferably in business administration or information systems or equivalent experience

Experience:

• Have at least 4 years of experience in higher education, working with or supporting recruitment or student services
• Demonstratable proven skills as a Business Analyst or a similar role
• Proficient in requirement elicitation, process modeling, and documentation techniques
• Experience creating and managing various types of requirements documentation, such as user stories, process flows, traceability matrices, use cases, and user interface wireframes

Technical skills:

• Experience with UI wire framing tools required
• Experience with requirement documentation and management tools required
• Proficient with Microsoft Office Suite including Visio, Word, Excel, and Power Point
• Experience with CRM platforms, Microsoft Dynamics 365 preferred
• High proficiency with SQL
• Experience with SharePoint preferred

Benefits and Rewards:

• Opportunity to chose how you work - in office, hybrid or remotely
• Comprehensive online remote training.
• All the necessary equipment for success.
• Internet Allowance for remote work.
• Clear career progression pathways.
• Paid Mental Health days for your well-being.
• Toolkits for Digital Health and Mental Health support.

 Why Keypath?

• Embrace Your Authentic Self: A supportive culture recognized as a top workplace (Ranked #8 on 2023 the Best Places to Work Australia©).
• Global EdTech Leader: Join an industry on the rise.
• Continuous Growth: Upskill through discounted study opportunities.
• Transform the World: Contribute to upskilling and reskilling globally.
• Make an Impact: Help solve future economic and social challenges.

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.

Apply now to unlock your potential with Keypath!