Business Analyst II

Responsibilities:

Serve as the primary analytics partner for Global Logistics defining success metrics and translating business needs into clear analytical outputs. Proactively identify opportunities beyond the immediate ask and drive data-informed decision-making.

Own and monitor KPIs across transportation warehousing and fulfillment (e.g. on-time delivery freight cost carrier performance SLA adherence). Triage issues prioritize follow-ups and deliver clear reporting that drives accountability and impact.

Analyze logistics data to identify cost drivers and service trade-offs. Use structured problem-solving and basic statistical methods to recommend process improvements that enhance efficiency and performance.

Investigate shipping delays customs issues and inventory discrepancies to identify root causes. Deliver actionable recommendations and influence stakeholders to implement improvements.

Build maintain and ensure accurate reliable data and trusted metric definitions with scalable dashboards that enable stakeholders to confidently self-serve insights.

Manage multiple priorities with limited oversight proactively communicating risks and timelines. Represent Analytics on cross-functional logistics initiatives and measure both qualitative and quantitative impact.

Qualifications:

Bachelor’s degree in Statistics Business Economics Data Science or a related field.

2+ years of experience in an analytical role with demonstrated ownership of business-critical metrics or initiatives

Demonstrated ability to distill complex problems into clear actionable data-driven insights and communicate them effectively to stakeholders.

Strong technical and analytical skills including proficiency in SQL and familiarity with data visualization tools (e.g. Sigma Hex or similar). Familiarity with modern data warehouses (e.g. Snowflake) and analytics workflows (e.g. dbt ELT) is a plus.

High intellectual curiosity and a self-starting mindset; comfortable working in a fast-paced evolving environment.

What We Do

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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