Business Development Representative

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

As a Business Development Representative with Freshworks, you will play a crucial role in our company's growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and engaging with potential clients, qualifying leads, and assisting in the conversion of prospects into customers. 

What you'll do: 

• Identify and target potential clients through various research methods
• Conduct cold and warm outreach to prospects via phone, email, and social media
• Conduct high-level conversations with C-level executives and prospect accounts
• Qualify leads and set up meetings for your Account Executive 
• Develop a deep understanding of our products and services to effectively communicate their value to prospects
• Keep accurate records of all interactions and activities in our CRM system
• Meet or exceed monthly goals 

Please note this role is strictly in-person (5 days/week) from our Denver office (1401 Lawrence St.)

Qualifications

What you'll bring: 

• 1-2 years experience in business development, sales, or related role
• Experience researching, prospecting, and cold-calling accounts
• Ability to work in a fast-paced environment 
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Self-motivated and target-drive with a passion for achieving results
• Knowledge of CRM software is a plus

What we offer: 

• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• Employee stock purchase program (ESPP)
• Flexible PTO
• Continuous training and chances for professional growth
• A supportive and collaborative team atmosphere
• Health and well-being perks (free onsite gym)
• Prospects for career advancement as our company grows 

Additional Information

This role is based in the Denver Metro Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. 

Compensation Package

$48,000 - $69,000 Base Salary + Variable Compensation

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.