Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.
The Enterprise segment is seeking a new Business Development Representative (BDR) to help generate a quality pipeline for our Account Executives focused on our Mid-Market business segment. You will help build the pipeline by strategically prospecting and nurturing opportunities in accounts with 41-499 locations. This role is a great opportunity to develop outbound and phone skills by delivering a consultative platform pitch to C-suite VP and Director level positions across departments like IT Operations Accounting/Finance & Marketing. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities.
You will gain exposure to the Enterprise sales process and work cross-functionally with many segments of our team including Senior Management Marketing Sales Operations Sales Engineering Services & Support etc. You will also work closely with seasoned Account Executives to develop targeted prospecting strategies in their assigned markets.
A day in the life (Responsibilities)
- Generate new business pipeline primarily through outbound prospecting (2+ new business qualified sales opportunities per month)
- Gain interest through outbound cold calling across a set of accounts/prospects and breaking into net new logos in assigned territory (65+ activities per day)
- Schedule discovery calls demos on-sites and follow-up calls (owning the process until calls or meetings occur)
- Leverage existing tools and research to find new contacts to develop your call-base
- Focused efforts promoting new products to prospects
- Multi-threading and account mapping within large restaurant brands corporate teams and franchisees
- Persistent organized follow-up with nurture contacts/accounts to re-engage on a next step (bring them back to the table!)
- Entering activity notes company account info and updating opportunities in Salesforce
- Work effectively with assigned AEs on a daily/weekly/monthly basis on maintaining target account lists and prospecting strategies
- Provide input in the design of & help in the execution of enterprise marketing efforts (campaigns trade-shows etc)
What you'll need to thrive (Requirements):
- Software/SaaS experience or other related tech space business experience in an outbound or closing role
- Previous outbound and inbound sales experience
- Fearless on the phone and persistent in initial reach out & follow-up with accounts over time
- Ability to identify key decision makers within new accounts while aligning with internal account reps
- Well organized self-motivated to make calls everyday and communicate effectively with internal teams and prospects in a productive manner
- Adaptable to new processes and ability to work cross-functionally and develop relationships with both internal and external stakeholders
- High customer empathy and the ability to handle objections
- Attention to detail and ability to thrive in a changing and evolving environment
- Demonstrate verbal and written skill sets in communication
Special Skills (Nonessential Skills/Nice to Haves):
- Restaurant experience
- MEDDPICC certified
- Command of the Message
- Experience using Nooks Salesforce Zoominfo LeadIQ Claude/Gemini Linkedin Sales Navigator
AI at Toast
At Toast one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary commission and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills experience and geographic location. In addition to cash compensation our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking summarization and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredient—when they thrive we thrive. The restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact [email protected].
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For roles in the United States it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Software/SaaS experience or related tech business experience in an outbound or closing role
- Previous outbound and inbound sales experience
- Ability to identify key decision makers within new accounts
- Well organized self-motivated to make calls everyday
- Adaptable to new processes and ability to work cross-functionally
- High customer empathy and the ability to handle objections
- Attention to detail and ability to thrive in a changing environment
- Demonstrate verbal and written skill sets in communication
What the Team is Saying
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Toast Compensation & Benefits Highlights
- Parental & Family Support—Paid parental leave and family‑forming resources are highlighted as generous and inclusive. Backup child/adult care and caregiving supports further strengthen this area.
- Leave & Time Off Breadth—Flexible PTO paid company holidays and a paid sabbatical after extended tenure indicate broad time‑off options. Feedback suggests these policies compare well with peer tech employers.
- Wellbeing & Lifestyle Benefits—Access to no‑cost therapy/coaching wellness stipends and financial‑wellness resources is emphasized. These offerings extend support beyond core insurance into day‑to‑day wellbeing.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business including point of sale payments supplier management digital ordering and delivery marketing and loyalty and team management. By serving as the restaurant operating system across dine-in takeout and delivery channels Toast helps restaurants increase revenue streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Date Posted
06/02/2026
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