Job Description
Our Opportunity:
We are seeking an entry level Business Intelligence Engineer to join our dynamic team. As a key member of our Customer Care data analytics department you will play a pivotal role in supporting our data-driven decision-making. This role is perfect for someone who loves working with SQL Python and modern visualization tools and who wants to grow their skills in streaming data automation and cloud-based analytics. You'll work in a fastmoving data-driven environment where youʼll help build scalable insights solutions optimize reporting and contribute to our mission of making data-driven decisions easier and more accessible for everyone.
What You'll Do:
- Develop and optimize queries to extract and analyze data from large-scale databases.
- Work with real-time and batch data processing to support operational reporting and alerting.
- Build dynamic dashboards and self-service analytics solutions using modern visualization tools (Tableau Streamlit Plotly etc.).
- Automate data collection and reporting workflows reducing manual effort for the business.
- Assist in designing data pipelines for customer care analytics ensuring data is structured for ease of use and scalability.
- Collaborate with cross-functional teams (engineering operations product and customer experience) to identify and solve business problems using data.
- Implement data validation monitoring and quality checks to ensure clean reliable data for stakeholders.
- Stay up to date on emerging trends in BI data engineering and cloud computing to improve our analytics stack.
- Interest in empowering teams with self-service dashboards and analytics tools.
- Ability to automate manual reporting tasks to drive efficiency.
- Strong communication and collaboration skills-able to work effectively with business and technical teams.
- Support senior analysts in conducting data analysis projects.
- Learn and apply data analysis techniques and best practices.
- Participate in team meetings and contribute to knowledge sharing.
What You'll Need:
- Bachelor's degree in Computer Science Statistics Mathematics or a related field.
- Understanding of SQL and relational databases.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Eagerness to learn and develop data analysis skills
Bonus:
- Experience with cloud computing platforms (e.g. AWS Azure GCP).
- Experience with Python.
- Familiarity with data visualization tools (e.g. Tableau Power BI Streamlit Plotly).
- Knowledge of retail and e-commerce.
- Experience with A/B testing statistical analysis or predictive modeling is a bonus.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy please click here.
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What We Do
Who We AreChewy is where pet parents find everything they need for life with pets from food to fun to pharmacy. We make pet care easier more informed and more joyful through fast reliable delivery and award-winning 24/7 Customer Care including access to pet health support when it’s needed. Founded in 2011 Chewy combines the convenience of online shopping with a high-touch personalized experience built around the real moments of pet parenthood.Our MissionChewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. What We DoWe support pet parents through the highs lows and everyday moments of the pet parenting journey with:• Pet food treats and daily essentials• Supplies for dogs cats fish birds reptiles equine and small pets• Pharmacy and veterinary services including prescriptions and medications• Pet wellness and health products• Autoship for convenient recurring deliveries• Chewy+ our premium membership offering exclusive savings faster delivery and personalized pet care benefits• 24/7/365 customer support from knowledgeable pet-loving expertsWhat Makes Chewy DifferentChewy is known for industry-leading service deep personalization and our customer-obsessed culture. We combine trust convenience and care and pet parents come to us for: • Exceptional customer care• Human- and pet-centered product and experience design• Fast dependable fulfillment across a nationwide operations network• A mission-driven culture built on empathy trust and passion for petsOur CultureChewy’s culture is built for people who thrive on ownership innovation and impact. We value curiosity creativity and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn grow and unleash their full potential in a collaborative supportive mission-driven environment.How We WorkChewy’s Operating Principles guide how we think innovate collaborate and execute. These principles shape our character decision-making and approach to delivering results while connecting our people and culture in support of our mission.Where We WorkChewy headquarters: Plantation FL and Boston MAAdditional hubs: Bellevue WA and Minneapolis MN
Why Work With Us
Why You Should Work at ChewyChewy is a unique fast-growing e-commerce and tech leader where builders creators and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Date Posted
04/23/2026
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