Job Description

Over all Purpose:
The Capability Development Training Lead is primarily responsible for managing the end to end planning and execution of training processes for Accenture Operations. This includes training delivery of the new hire end to end process, continuous education, company background and industry policies.

RESPONSIBILITIES:

Assessment of Training Needs:

• Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs;
• Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process.
• Reporting
• Generates, reviews and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
• Maintains collection and tracking of relevant Training data
• Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance

OTHERS:

Project Shift Schedule: Mid Shift
Project Rest Day: Weekends
Project/Team Location: Client Site - Non-Accenture