Business Operations & HR Manage

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations & HR Manager in Brazil.

This role combines operational leadership and HR execution within a fast-growing financial services environment focused on tax resolution and client financial operations. You will be responsible for ensuring smooth day-to-day business operations while also overseeing recruitment, onboarding, payroll, compliance, and employee relations. The position plays a key role in improving internal efficiency by building scalable processes, optimizing systems, and ensuring teams are well-structured and supported. You will act as a central point of coordination between leadership, employees, and operational workflows. The environment is highly dynamic and requires strong autonomy, analytical thinking, and attention to detail. This is a hands-on role with direct impact on organizational performance, compliance, and team effectiveness.

• Oversee daily business operations, monitoring team performance, productivity metrics, and capacity planning, while identifying inefficiencies and improvement opportunities.
• Manage end-to-end recruitment and onboarding processes, including job postings, screening, interviews, and full new hire integration.
• Serve as the primary HR point of contact, handling employee relations, disputes, HR documentation, and PTO tracking.
• Execute payroll processing accurately and ensure timely payments in coordination with internal systems.
• Monitor compliance with company policies and regulatory requirements, conducting regular audits and escalating issues when necessary.
• Implement and improve operational systems, tools, and software, including vendor coordination, setup, and team training.
• Design and maintain standard operating procedures (SOPs) to improve scalability and consistency across workflows.
• Support client operations by defining protocols for common cases and escalating complex issues with recommendations to leadership.

Requirements:

• 4–5 years of experience in operations management, HR, or similar roles, preferably in financial, tax, or professional services environments.
• Strong experience managing recruitment, onboarding, and payroll processes.
• Solid understanding of HR administration, employee relations, and compliance monitoring.
• Experience implementing systems, tools, and process improvements in a growing organization.
• Ability to design workflows and document SOPs with a structured and scalable approach.
• Strong analytical and problem-solving skills with attention to operational detail and accuracy.
• Experience with HRIS platforms, payroll systems, and project management tools.
• Excellent communication skills for both employee interaction and leadership reporting.
• Strong judgment in handling employee conflicts and operational decisions independently.
• Tech-savvy mindset with adaptability to fast-changing environments.

Benefits:

• Competitive salary ranging from USD 4,000 to 5,000 per month.
• 100% remote work from anywhere in Latin America.
• Opportunity to work directly with leadership in a high-ownership role.
• Exposure to financial services and tax operations within a growing business.
• Autonomy to design and improve operational systems and HR processes.
• Fast-paced, entrepreneurial environment with high impact and visibility.
• Hands-on role with strong professional growth potential.