Business Operations & Strategy Lead

About The Role

On the Business Operations & Strategy team, our mission is simple: to drive mission critical outcomes in parts of the organization where we aren't yet structured to invest, and to cultivate world-class entrepreneurial leaders who will effect change at Headway and beyond.

As Headway grows, so do the complexity and impact of the challenges we face. The BizOps team deploys across the org to own company defining problems and to incubate trajectory-changing bets that we need to, but are not yet structured to tackle. To be a part of BizOps is to make a commitment to a tightly-knit community of peers who are intensely ambitious and introspective, and invest in one another to become the world-class entrepreneurial leaders of tomorrow.

By design, this role will thrust you into the fire. If you aspire to build great things and seek the ambiguity and discomfort that growth necessitates, we’d love to talk with you.

You will: 

• Partner with functional teams across the org to diagnose complex problems and own outcomes from start to finish
• Spearhead new company bets, with potential to become new lines of business
• Collaborate with your fellow BizOps Leads to circulate best practices, distill novel opportunities, and support the evolution of the broader Headway org

You’d be a great fit if...

• You have 5+ years of experience in a role that requires analytical problem solving, operational rigor, and outcome ownership.
• You have been a founder/early-stage employee of a fast-growing startup, and/or have been a core member of a 0 -> 1 business line at a high-performing organization
• Data is your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems
• You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, roll up your sleeves, learn new skills, and drive towards solutions
• You are adept at distilling and communicating complex technical concepts to a broad, diverse audience
• You seek an environment that fosters individual growth through open, impactful feedback and high autonomy
• You are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare