Business Program Manager

Our team is responsible for delivering datacenter capacity for Microsoft's cloud business. We have a portfolio of complex, multi-disciplinary, multi-million, multi-year datacenter construction and lease projects specific to safety, quality, schedule, and cost goals.
Within CO+I, the Planning, Delivery and Community of Excellent team is responsible for delivering datacenter capacity for Microsoft's cloud business. We have a portfolio of complex, multi-disciplinary, multi-million, multi-year datacenter construction and lease projects with specifics to safety, quality, schedule and cost goals.
To help us accelerate achieving our objectives, growth and transformation, we are looking for a strong program manager to support the PO Management Team. Being part of this team would give you an opportunity to be part of a rapidly growing business and enable global impact.
A successful candidate will have cross group organizational skills, demonstrate empathy, well developed analytical and problem-solving capabilities, experience enabling action from data and a passion to automate processes. Must remain resilient and constructive when faced with changes and can quickly adapt.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.ResponsibilitiesWe are looking for someone with great program management skills who is passionate about process efficiencies and drives actionable insights across complex businesses, as well as to identify and resolve critical problems for our stakeholders.

• Operational Excellence- Quality Control management to support issue resolution for all orders processed though the internal inventory management tool to ensure that Microsoft business remains in compliance with corporate policy requirements.
• Business Partnership and Communication- Engage, partner and communication effectively with upstream and downstream teams such as Compliance, Legal and Accounts Payable when order discrepancies are found.

Work and guide cross functional team members in Sourcing, Network Field Operations and Data Center Operations to help facilitate a smooth transition through all ordering stages.

• Background and solid understanding of telecommunication/WAN network concepts.
• Develop advanced training materials that users can reference at their convenience to help navigate process requirements and any changes in processes.
• Identify and implement asset inventory database changes in order to keep inventory information accurate and aligned with deployed services.
• Contribute to and oversee process mapping, provision tool development and lead all up-status reporting.
• Process Excellence - Establish and ensure success of ongoing processes to promote greater impact and appropriate consistency and programmatic efficiency. Focus on elimination of manual steps, tightening of operational controls and optimization without compromising compliance.
• Trusted Advisor - Provide direction and guidance to internal stakeholders answering related questions or issues, while demonstrating a positive attitude.

Qualifications Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

Preferred Qualifications:

• 3+ years of relevant professional experience as business process, operations, or finance/accounting
• Self-starter with strong business acumen and the ability to effectively manage competing priorities
• Strong analytical and complex problem-solving skills adept at using data to influence business decision making - ability to think strategically and act operationally
• Ability to communicate clearly and effectively within multiples levels of an organization
• Must be comfortable working with ambiguity and adept at using data to influence decision making
• Demonstrated influencing skills, with proven ability to handle multiple stakeholders across various levels of the organization, work streams and prioritize as needed, including pushing back
• Experience with building and managing process flows, conducting training as required
• Ability to review and articulate processes, optimization and recommendations
• Background and solid understanding of telecommunications/WAN Network concepts

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $72,800 - $144,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $95,100 - $157,900 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).
Our Commitment to Pay Equity
We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding Roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Business Program Management IC3.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
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