Job Description
In collaboration with the Director of Communications, you'll b uild and maintain sustainable and scalable communications programs and services within the team . You'll drive logistics for regular, large-scale communications projects through various channels /leads spanning external and internal communications.
You'll also help establish and maintain rhythms associated with communications, facilitate cross- organization initiatives, triage incoming executive engagement requests and help champion communications skills improvements among employees .
Our ideal candidate is a business program manager or c ommunications professional who has an affinity for technology , is an exceptional project manage r with strong writing and communications skills , and has a proven ability to build, launch and run programs . Their passion for putting the customer first, creativity and storytelling skills will help them develop and execute projects with great workback plans/timelines, while support ing the logistics of content creation in many formats - e.g., written communications , speeches, blog posts , articles, papers, event content, videos and internal channel content for SharePoint, Teams, etc.
This role is a key member of our executive communications program, so at times will be working directly with senior leads and executives to help them communicate with customers, partners, employees, and other audiences . The collaborative team relies on partnership s with a broad group of stakeholders and orchestrate s work across group s - spanning engineering, c ommunications , m arketing, public relations, analyst relations, etc .
Our inclusive team has grit and heart, and we value and operate with the highest levels of integrity and trust. As part of a growth-mindset culture, we are committed to excellence, celebrate our wins and learnings as a team, experiment, roll up our sleeves to help each other as needed .
If the above sounds like you, and y ou are self-motivated, creative, accountable , and can operate in a fa st -paced environment - we want to talk with you! This is a great opportunity to work in one of the high-profile and fast est -growing areas of cloud at Microsoft!Responsibilities
- Collaborates with a broad group of stakeholders to define, build, execute, maintain and monitor scalable communications-related programs and projects aligned with our communication strategy. Orchestrate these projects across groups and audiences.
- Identify internal opportunities to develop new programs and improve current ones, with input from manager, stakeholders, executives and others.
- Define and track the success criteria and performance metrics for communications programs, projects and executive engagements.
- Help define and execute on a landing and communication plan, for programs, and use existing communications channels to help evangelize programs to stakeholders, partners, and customers to gain buy in.
- Contribute to team projects, including project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for programs.
- Conduct cost-benefit analyses to examine performance of programs, and collect and evaluate success criteria and performance metrics.
- Successfully manage detailed logistics to ensure project/engagement goals are met and deliverables are on-time
- Navigate a hybrid workplace via virtual, asynchronous, and face-to-face communications.
- Support the team's engagement request process, by triaging new executive engagement requests and engaging with team members, requestors, executive assistants, executives and others. Apply project management excellence to the request process for triaging, and later impact analysis.
- Documents and maintains rhythms associated with communications, facilitate cross-organization initiatives, and champion communications skills improvements among employees.
- Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement OR equivalent experience
- 4+ years of experience in business communications project management, or related areas with a proven track record of delivering impactful projects and programs
- 2+ years of experience as a business or communications program manager demonstrating the p rov en ability to create, build and launch programs, and monitor, manage them beyond launch in medium to large organizations , preferably in the technology sector
- 2+ years using Microsoft PowerPoint, Excel, Teams and Word and SharePoint for communications
- Ability to work effectively with diverse groups of people to develop understanding of stakeholder groups, customers, partners, and individuals and apply that understanding to projects and programs
- Proven track record of excellence in project/program management preferably communications projects using proven strong writing skills and high attention to detail in medium to large organizations, preferably in the technology sector
- Business maturity, confidentiality, and experience in working with senior executives
- Business program manager or c ommunications practitioner with a proven track record creating, launching and managing impactful internal and external communications programs and projects in medium to large organizations, preferably in the technology sector
- Flexible, and capable of dealing with ambiguity, change, adversity and real-time adjustments to projects and plans - under tight deadlines
- Strong knowledge and understanding of communications practices and techniques, including strong working knowledge of communications platforms and channels
- Ability to work effectively and partner with diverse groups, including executives, engineering teams, communications and marketing teams, and build strong cross-group collaboration
- Passion to foster a culture of efficiency and high performance through initiatives with a willingness to try new things and learn from both failures and successes
- Systems thinking; ability to manage a high degree of complexity and to distill information into simple messages; ability to think strategically and develop programs, processes and systems to enable the strategy
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
Our commitment to pay equity
We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Business Program Management IC4.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Additional Details:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Date Posted
01/15/2023
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16
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