Job Description
Summary
Clients strategy is responsible for managing our goals by measuring them and improving our processes to achieve our mission.
What you'll do
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Challenge the status quo suggesting and implementing changes based on โconnecting the dotsโ on things that come up repeatedly to find solutions for them in close collaboration with the teams
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Create new processes and improve current ones
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Guide the strategy design (goals and metrics) of the Customer Success and Sales teams
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Analyze the area's current issues and work on action plans to solve them
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Request collect and analyze data to bring insights to the team and the strategy
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Create dashboards
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Managing tools and executing basic governance tasks
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Elaborating reports.
Minimum Qualifications
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Corporate experience
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Fluent in English
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Proficiency in Excel or Google Sheets
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Graduation degree in any area
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Basic knowledge of Project Management
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Desirable knowledge of Intermediary level in Spanish
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Desirable experience abroad or working with global teams
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Desirable knowledge of quality tools such as PDCA process mapping and root cause analysis
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Desirable knowledge of these tools: Looker; Looker Studio; Jira; Hubspot; Monday; Slack; Microsoft Dynamics; Power BI
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Desirable experience with Customer Success and Sales areas.
Core Benefits
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Remote work
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Flexible hours
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Gympass
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Meal & Food vouchers
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Remote work financial support
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Life Insurance
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Medical and Odontological Assistance
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Employee child care benefit: daycare
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Vidalink partnership
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Day off (Birthday)
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Support for studying languages
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50% off AWS and GCP certifications
Explore More
Date Posted
04/17/2024
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0
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