Business Systems Analyst II

About the Revenue team 

The Revenue team drives Affirm’s top-line growth through strategic partnerships pricing and go-to-market execution. We acquire retain and expand merchant relationships across eCommerce in-store telesales and the Affirm app. The team leads onboarding relationship management and performance optimization to help partners succeed. We deliver value-added solutions drive adoption and support long-term business growth by connecting merchants and consumers through Affirm’s products.

As a Business Systems Analyst II you will be an integral member of the Business Systems team within the Revenue Org! You will collaborate with the rest of Business Systems and key stakeholders to craft and deliver technical solutions to business problems and transform the way our Revenue colleagues thrive. We look for candidates who strive for simple sophisticated solutions and continuously improve both their technical and soft skills. The ideal candidate will demonstrate the ability to work nimbly and efficiently and adapt in a constantly evolving environment.

In this role you will lead high-impact projects from inception to completion ensuring that each initiative aligns with the company's strategic goals and delivers measurable results. The ideal candidate will possess a strong background in the Salesforce ecosystem project management exceptional communication skills and a keen eye for detail ensuring that all activities are executed flawlessly and efficiently.

We are experiencing explosive growth with millions of customers across thousands of merchants in-store and online and your technical leadership will be a key enabler of that growth. Come join us as we build a beloved lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!

What You'll Do

• Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities.

• Own end-to-end requirements lifecycle from intake through delivery and post-launch validation.

• Gather and report data on key projects using tools such as Salesforce IronClad and Snowflake to support critical data-driven decisions across cross-functional initiatives.

• Oversee program deliverables define scope and manage expectations for successful product migrations.

• Lead and execute billing systems initiatives to support diverse product and pricing strategies.

• Establish and maintain strong partnerships with cross-functional teams—Sales Operations IT Engineering and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team.

• Leverage project management tools (e.g. Jira Notion) to deliver timely updates on internal projects product launches and roadmap progress.

• Analyze and optimize business processes driving continuous improvement initiatives to streamline operations and deliver scalable system-driven solutions.

• Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness.

• Document workflows and process enhancements related to quoting billing and provisioning systems.

• Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment.

What We Look For

• 3+ years of experience with business systems with a focus on the commerce-to-cash process complemented by corporate experience and/or a background in systems consulting.

• Bachelor’s degree in Finance IT Business Administration related field or equivalent experience.

• Demonstrated ability to take initiative while collaborating closely with teammates learning from others and sharing insights with the broader team.

• Proficient in Salesforce (SFDC) Snowflake and other reporting tools.

• Strong skills in analytical thinking problem-solving and organization.

• Skilled in reporting data analysis and data visualization.

• Knowledgeable in Quote-to-Cash processes and systems.

• Extensive cross-functional experience with excellent collaboration skills capable of working with all levels of management across diverse functional teams.

• Able to synthesize and distill complex information handle ambiguity with ease.

• Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams.

• Experienced in system implementations user acceptance testing and related documentation.

• Exceptional attention to detail and organizational skills with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

• Technically adept with a proven ability to quickly learn new technologies.

Pay Grade - H
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors including location experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards monthly stipends for health wellness and tech spending and benefits (including 100% subsidized medical coverage dental and vision for you and your dependents.)
USA base pay range (CA WA NY NJ CT) per year: $100000 - $140000
USA base pay range (all other U.S. states) per year: $88000 - $128000

#LI-Remote

What We Do

At Affirm we help people say yes to the things that matter with flexible transparent ways to pay over time. No hidden fees no compound interest and no fine print—just a smarter way to spend.

Why Work With Us

Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

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