ZS

Business Technology Solutions Consultant - Content Supply Chain

Reposted 16 Hours Ago

8 Locations

Hybrid

155K-170K Annually

Senior level

Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting

Where passion changes lives

The Role

The consultant will lead transformations in Content Supply Chain using AI focusing on strategy development operational models and stakeholder engagement. Key tasks involve assessing current processes designing modular systems driving AI adoption and enabling real-time personalization. The role requires strong consulting experience and a client-first mentality.

Summary Generated by Built In

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it we transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients caregivers and consumers worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS.
Business Technology Solutions Consultant - Content Supply Chain
We are seeking a consultant with expertise in Content Supply Chain (CSC) transformation and AI-driven innovation to help clients reimagine how content is planned created managed and delivered at scale. This role sits at the intersection of business strategy marketing operations and applied AI with a focus on driving efficiency personalization and speed-to-market.
You will work with senior stakeholders to design next-generation content ecosystems powered by modular content automation and Generative AI-transforming content from a manual linear process into an intelligent adaptive system.
What you'll do:

Define end-to-end content supply chain strategies incorporating AI automation and data-driven decisioning
Assess current-state content operations including AI maturity data readiness and automation opportunities
Identify inefficiencies bottlenecks and high-value AI use cases across the content lifecycle
Develop future-state operating models integrating human + AI collaboration
Design and operationalize GenAI use cases (e.g. content generation summarization localization tagging personalization)
Drive adoption of AI-assisted content production and decisioning at scale
Architect modular and reusable content systems (e.g. atomized content dynamic assembly)
Redesign workflows to integrate AI tools across planning creation review and distribution
Enable real-time omnichannel personalization using AI and data signals
Implement agile and test-and-learn content operating models
Advise on and help implement MarTech and AI-enabled ContentTech platforms (e.g. DAM CMS CDP GenAI platforms)
Translate business needs into system architecture including AI model integration and APIs
Define data strategies to support AI (metadata taxonomy training data feedback loops)
Establish measurement frameworks (KPIs for AI impact content performance productivity gains)
Lead AI ideation workshops and CSC transformation programs with senior stakeholders
Build business cases quantifying ROI from AI-enabled content supply chains
Manage cross-functional teams spanning strategy creative data science and engineering
Drive change management for AI adoption across marketing and content teams

What You'll Bring?

5+ years of experience in consulting digital transformation marketing operations or content transformation
Proven experience with Content Supply Chain design across planning creation review and distribution
Hands-on experience with AI / Generative AI use cases for content (e.g. generation localization tagging personalization)
Strong understanding of modular content models and reusable content frameworks
Experience working with MarTech / ContentTech platforms (CMS DAM CDP GenAI tools)
Ability to translate business requirements into operating models and technology solutions
Experience leading client engagements and working with senior stakeholders
Strong analytical and communication skills with a data-driven approach to decision-making
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach

Additional Skills:

Experience with Adobe Experience Cloud (AEM/DAM) Veeva PromoMats or similar content platforms
Background in Life Sciences or regulated industries with content review/MLR workflows
Exposure to prompt engineering AI governance or GenAI experimentation
Prior experience in consulting or digital agencies

How you'll grow:

Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves individual contribution and role expansions

Perks & Benefits:
At ZS your growth matters. We offer a comprehensive total rewards package that supports your health and well-being financial future time away and professional development. With robust skills-building programs multiple career progression paths internal mobility and a deeply collaborative culture you'll have the opportunity to do meaningful work expand your capabilities and thrive as part of a global community. For details on total rewards in United States visit ZS US office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships gain diverse experiences and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS we honor the visible and invisible elements of our identities personal experiences and belief systems-the ones that comprise us as individuals shape who we are and make us unique. We believe your personal interests identities and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds perspectives and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow contribute and bring your unique self to our work we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application including a full set of transcripts (official or unofficial) is required to be considered.
NO AGENCY CALLS PLEASE.
Find Out More At:
www.zs.com
Salary: $155000.00 - $169500.00

Top Skills

Adobe Experience Cloud

Cdp

Cms

Contenttech

Dam

Generative Ai

Martech

What the Team is Saying

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The Company

HQ: Evanston IL

15000 Employees

Year Founded: 1983

What We Do

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all. Founded in 1983 ZS has more than 15000+ employees in over 40 offices worldwide.

Why Work With Us

ZS is home to passionate people who embrace innovative thinking collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated curiosity is welcomed learning opportunities are abundant and colleagues become lifelong connections.