Call Center Mortgage Loan Officer

· Remote

Location

Remote

Type

Full Time

Job Description

Call Center Mortgage Loan Officer

Posted Yesterday
Be an Early Applicant
Kansas City MO USA
Hybrid
Mid level
Fintech • Professional Services • Sales • Financial Services
We help people control expenses manage debt save money plan ahead and make better financial decisions.
The Role
As a Call Center Mortgage Loan Officer you'll evaluate financial status advise clients assist with mortgage applications and ensure successful loan processing.
Summary Generated by Built In
Job Description
Achieve is coming to Missouri and we are hiring a call center loan officer. The role will potentially act as our Branch Manager and/or Qualified Individual in Missouri. This is an outstanding opportunity to join Achieve's growing mortgage business at the ground level in Missouri and help shape it. Come help us disrupt the market.
Achieve Loans is highlighted in Bankrate's 2026 Home Equity Review receiving an overall 4.8 out of 5 rating for its home equity line of credit (HELOC). Bankrate assessed Achieve Loans' home equity line of credit (HELOC) across three areas: affordability availability and borrower experience. The review highlights Achieve Loans' fixed-rate fully amortizing HELOC structure and faster-than-average funding timelines for borrowers consolidating high-interest debt.
As a call center loan officer you'll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. In this role you'll learn about mortgage-specific systems and then prep to get your NMLS licenses reactivated. Once completed you'll receive leads and use your consultative sales skills along with your mortgage knowledge to provide residential HELOCs. Over time you'll learn about future products and offer those as well.
What you'll do:
  • Evaluate and analyze applicants' financial status credit and property details to determine mortgage eligibility
  • Advise and educate clients on the Lendage mortgage products and the application process
  • Assist clients in completing mortgage applications including the collection of the requisite information needed to obtain a mortgage approval
  • Operate skillfully within the mortgage sales environment including the Loan Origination System CRM credit vendor system and other required software and systems across the entire end-to-end mortgage process
  • Communicate constantly with prospects loan applicants and 3rd party vendors with continual follow-up throughout the mortgage process
  • You will be expected to qualify for several state mortgage licenses within the first 45 days and to be knowledge

Qualifications
What you'll bring:
  • Current MO resident - role must reside in MO
  • Active NMLS (or able to be reactivated)
  • Have passed the SAFE exam
  • 3+ years of mortgage lending experience
  • Eligible to complete state and federal MLO licensing requirements including but not limited to required pre-license education state and federal testing and federal background checks to obtain an appropriate license to conduct business in all states deemed necessary by the company
  • Ability to work both independently and as a team player
  • Ability to work in a continually changing entrepreneurial team environment
  • Passion great communication skills self-motivation a positive attitude and competitive spirit
  • Embodies the four Achieve core values: Care Collaboration Get Better and Act with Integrity

Additional Information
All your information will be kept confidential according to EEO guidelines.
Achieve well-being with:
  • 401 (k) with employer match
  • Medical dental and vision with HSA and FSA options
  • Competitive vacation and sick time off as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program physical and mental health wellness programs
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve change the future.
At Achieve we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth you'll get to be a part of their journey to a better financial future. We're proud to have over 3000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona California and Texas. We are strategically growing our teams with more remote work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
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Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative personalized financial solutions. By leveraging proprietary data and analytics our solutions are tailored for each step of our member's financial journey to include personal loans home equity loans debt consolidation financial tools and education. Every day we get to help our members move their finances forward with care compassion and empathetic touch. We put people first and treat them like humans not account numbers.
Since 2002 Achieve has grown into one of the largest private consumer fintech unicorns in the U.S. with over $40B in enrollments for our industry-leading tech-enabled debt resolution services business and over $11Bn in personal and home loans originations via our banking-as-a-service partner.

Top Skills

CRM
Loan Origination System
Mortgage-Specific Systems

What the Team is Saying

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The Company
HQ: San Mateo CA
2231 Employees
Year Founded: 2002

What We Do

Formally known as Freedom Financial Network Achieve launched in 2022 as the leading digital personal finance company helping everyday people get on and stay on the path to a better financial future. Achieve delivers personalized financial solutions for real people through intelligent technology and an empathetic human touch. From the single parent trying to buy a home to the overworked employee drowning in debt we provide innovative solutions budgeting tools and education to help them move from surviving to thriving. We put our members first by coaching them through their financial health journey to understand what’s working for them and what’s not. Our tailored approach is designed to meet everyone where they are in life because they’re more than just a credit score. Our people make the biggest difference. With more than 2200 teammates between California Arizona Florida and Texas everyone collaborates together to make an impact towards our mission; to empower everyday people to move forward on a path to a better financial future. We’re committed to fostering an environment where everyone can belong while giving their true authentic selves a place to shine. Whether you’re in sales member support engineering product design IT or any of our other exciting roles you’ll join a team passionate about serving our members and embracing our core values every day: Care (For everyone) Get Better (Every day) Act With Integrity (Every time) Collaborate (With everyone)

Why Work With Us

The technology we are building has real human impact to positively change the trajectory of millions of American families living with the crippling weight of consumer debt. Our growing teams are determined to get better every day through open collaboration and genuine family-like care for the whole person—engineers are never lost in the shuffle.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQSan Mateo CA
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Dallas TX
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Tempe AZ
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Date Posted

04/09/2026

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