Care Coordinator - Watertown

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week.

• At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
• Experience in the veterinary industry preferred
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency 
• A high comfort level typing and utilizing multiple computer systems 
• Prior experience in veterinary practices or animal care is a plus 

• Competitive pay | $17-$22/hr | Based on experience 
• Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
• Team-Based Profit Sharing
• Strong Team Culture
• Discount on In-Clinic Services for Pets
• Flexible Scheduling Models with scheduled released at least a month in advance
• Paid Parental Leave
• Commuter Benefits
• 401(k) contribution with partial employer match
• Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
• A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

At ​​Bond Vet, we’re proud to be vet founded and vet led.  We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com