Channel Solutions Engineer

Channel Solutions Engineer - Remote anywhere in the U.S
Some people go to work.
At RingCentral, you'll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're currently looking for: Channel Solutions Engineer
The RingCentral Channel Solutions Engineer is a technical pre-sales specialist, responsible for partnering with Strategic Partner Managers (SPM), Regional Partner Managers (RPM), and Channel Partners.
A Channel SE should have in-depth knowledge on the entire RingCentral Ecosystem, including; RingCentral MVP (formerly called RingCentral Office), RingCentral Contact Center, RingCentral Video and the overall technical architecture of RingCentral's solutions.
To succeed in this role you must have experience in:
Primary responsibilities include general partner enablement and training, remote and onsite product demonstrations, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include, but are not limited to: monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, continued education on the platform and underlying technologies, and support SE related trade shows and events.
Desired Qualifications:

• 7+ years of experience serving in the capacity of a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent, relevant experience
• Proven ability to provide technical leadership to the Channel account team and engineers
• Must be able to coordinate across various groups and functional teams
• Ability to apply solutions, technology and products to a business opportunity.
• Willingness to travel regularly throughout assigned region
• Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications
• Knowledge of VoIP and data networking protocols
• Understanding of customer communications requirements for enterprise business markets.
• Competitive knowledge including solution, technology and product offerings.
• Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.
• Some understanding of software development technologies is desirable.
• Some experience with project management and resource tracking desired.
• Demonstrated ability to implement, drive and track projects.

What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.