Client Account Management IV

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for a Client Executive Account Manager who will have operational account management responsibilities for assigned Managed Care Organizations (MCOs) and state plan accounts to include oversight of contract performance and will be the client/account liaison with an emphasis on developing tactical plans to achieve relationship, retention, and growth goals.
You will partner with leadership and several teams including the Member Experience Team, National Account Management, Data and Analytics and Client Services operations team to monitor and ensure compliance to service delivery and financial requirements; identify and address service delivery deficiencies; develop corrective action plans; and identify and roll out new account service programs. You will report to the Director, Account Management.
You will...

• Develop performance measures and operational goals for managed care contracts and accounts
• Identify and address operational and account related issues to provide problem resolution
• Participate in oversight of contract management to include data analysis and operational reporting
• Provide contract implementation support and serve as a training resource
• Champion new technology improvements and corporate projects to our clients
• Attend client meetings with National Director, Senior Operations Director and Client Executive
• Communicate with Account Management regarding client insights including opportunities for enhanced service or expanded offerings

We are excited to speak to someone with the following...

• Associate's Degree or equivalent experience
• 7+ years experience in health care
• Health Plan, Managed Care or Provider Relations experience
• Contract analysis experience
• Leadership experience

We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected].
• Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.