Client Account Manager
Job Description
Job Description
Ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients.
Job Responsibilities- Grow existing accounts within the assigned territory
- Providing IT consulting sales support to clients in an assigned territory or customer base.
- Uncover new business opportunities with existing clients
- Sell IT, phone, and Internet services to existing client
- Develop and present solutions based on customer's business requirements
- Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
- Analyze client needs and create supporting documentation to outline these needs.
- The ability to work collaboratively in a team environment to create tailored client solutions.
- Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
- Check in with clients, regularity based on client revenue.
- Coordinate meetings, appointments or other “touch points” for client engagement.
- Create a strategic plan for high-level accounts.
- Prepare quotes for technical projects.
- Present Strategic Business Reviews within specified
- 3 Strategic Business Reviews Presentations Reviewed.
- Update Opps Weekly
- <24 hour average response time on Sales tickets.
- 3 Strategic Business Reviews Presented (weekly)
- At least 1 year of working with US clients.
- A home office set up that meets the following:
- A working computer (minimum 8gb RAM), i5, Windows10, MacOS BigSur 11
- Stable internet connection (at least 5mbps download and upload)
- HD webcam/camera
- A quality headset with noise cancellation feature for meetings
- A mobile phone that has the capacity to install the Microsoft Authentication app
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview).
- Able to work full time 40 hours a week - 8AM to 5PM Pacific Standard Time (PST) from Monday to Friday
- Able to pass our online behavior and cognitive assessments.
- Able to provide NBI Clearance (eventually)
Pay rates start at $6/hour (plus commission) and vary by experience and location.
Benefits- Paid US Holiday
- Night Shift Bonus
- Paid Time Off (15 Vacation Days per year)
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Health & Wellness Program
- Dental & Vision
Step 1. Please find a good 30-minute quiet time for the Sales skills assessment:
https://eval.objectivemanagement.com/X3LTX4H
Step 2. Please find a good 15-minute quiet time for this Aptitude assessment:
https://www.ondemandassessment.com/link/index/JB-BXKFBB5AR?u=1045282
Step 3. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/628d70a66fe74a803dc45606
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Date Posted
07/19/2023
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