Client Financial Management Specialist
Job Description
Job Description:
- Ensure correct and timely issuance of invoices, collection of receivables and application of payments to maintain healthy level of working capital.
- Ensure adherence to month-end and year-end schedule of deliverables.
- Assist the team in assessing soundness of month-end deliverables (e.g. write-off/bad debt posting).
- Review Billing, Cash application and Receivables Management processes with the goal of proactively making necessary improvements and propose initiatives to promote efficiencies.
- Support Billing, Cash Application and Receivables Management processes and team in a centralized, multilingual Service Center environment.
- Identify issues and development of solutions related to Billing process and other reporting activities.
- Investigate and resolve any differences in financials.
- Influence, negotiate and build an effective long-term operational relationship with internal and external clients.
- Resolve complicated issues and make decision on complex matters impacting business operations.
- Provide advisory to Leadership, Client Account Leads and Client Financial Management about client open items.
- Work with client accounts POC to keep days billing outstanding at the minimum in accordance with the negotiated payment term.
- Provide proactive support to both internal and external clients.
- Review bi-weekly/monthly invoice analysis report and provide insightful analyses.
- Work closely with Global Process Owner on various billing, collection and application processes, issues and concerns.
- Processing of client receipts against open invoices.
- Troubleshoot unidentified receipts/ receipts without remittance information to determine client/ invoices being paid.
- Send unapplied cash notifications to appropriate Receivables Management Collector or Local Finance personnel where above tasks have not been conclusive.
- Identify SAP GL Codes, with WBS elements, cost centre or profit centre for non-client receipts and journal.
- Daily reconciliation of all Clearing accounts to ensure all receipts are accounted for.
- Demonstrate understanding of the reconciliation process and understand the accounting impact of incorrect entries within the cash application process.
- Ensure Global internal controls are completed daily and internal controls within CA are adhered to.
- Determine ways to improve team productivity, while managing team cost (e.g. teambuilding, overtime, overtime allowances, etc.)
- Promote and ensure adherence to established Internal Control/SOx measures and ensure effectiveness at all times.
- Recommend and implement necessary internal control measures in accordance with established Internal Control policies in response to changing business and operational environment; ensure effectiveness at all times.
- Coach and counsel team members for process guidance and performance management.
- Provide timely and adequate performance feedback to team members.
- Provide recommendations to CCMS Manager to improve team performance and motivation.
- Other operational responsibilities for Service Delivery, as assigned.
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Date Posted
12/19/2023
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