Client Success Director, Growth Lead Marketer
Job Description
Team: Support
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Success Director, Growth Lead Marketer in the United States.
This is an exciting opportunity for a commercially driven marketing leader to shape strategic client growth initiatives within a fast-paced digital consulting environment. In this role, you will lead a dedicated team focused on revenue expansion, client retention, and executive relationship management across high-priority accounts. You will combine strategic thinking, consultative selling, and operational leadership to help clients maximize the value of advanced marketing, analytics, and cloud solutions. The position requires a strong ability to translate technical and data-driven insights into compelling business narratives that resonate with executive stakeholders. Working collaboratively across sales, solutions engineering, and client success functions, you will play a critical role in driving long-term partnerships and scalable growth strategies. This role is ideal for a leader who thrives in evolving industries, enjoys mentoring high-performing teams, and is passionate about delivering measurable client impact.
Accountabilities:
- Lead the commercial growth strategy and revenue expansion initiatives for a portfolio of high-priority client accounts.
- Guide and mentor a pod of Client Success Managers to strengthen customer retention, growth opportunities, and executive engagement strategies.
- Drive pipeline management and forecasting accuracy through regular opportunity reviews and performance discussions.
- Identify upsell and cross-sell opportunities by collaborating closely with Sales and Solutions Engineering teams.
- Develop and deliver executive business reviews, presentations, and strategic narratives focused on ROI and business outcomes.
- Build and maintain strong relationships with VP- and C-level stakeholders, positioning the organization as a trusted strategic partner.
- Personally lead high-value contract renewals, pricing negotiations, and complex commercial discussions to maximize mutual value and profitability.
- Support integrated consulting conversations across digital marketing, analytics, cloud, and advanced technology solutions.
- Provide market insights, competitive intelligence, and industry trend analysis to support client growth and innovation strategies.
- Participate in high-stakes client presentations and strategic initiatives while coaching team members through hands-on leadership.
- Contribute feedback and front-line insights to executive leadership to improve processes, service offerings, and customer experience models.
- Optimize client engagement frameworks and operational processes to improve scalability, delivery quality, and cross-functional collaboration.
- 8+ years of experience in digital marketing, ad-tech, consulting, client success, or business development roles.
- Proven track record of driving revenue growth, customer retention, upselling, and cross-selling within complex client environments.
- Strong commercial understanding of at least two areas including programmatic media, paid search, analytics, cloud solutions, or advanced data science offerings.
- Experience consulting on or selling cloud-based technologies and advanced analytics solutions is highly preferred.
- Demonstrated ability to negotiate complex contracts and lead strategic commercial conversations with enterprise clients.
- Exceptional communication and presentation skills with the ability to transform complex data into compelling executive-level narratives.
- Strong emotional intelligence and leadership capabilities with experience mentoring and coaching client-facing teams.
- Ability to navigate ambiguity, evolving technologies, and changing industry trends such as privacy regulations and cookie deprecation.
- Highly organized, strategic, and client-focused with strong operational and pipeline management skills.
- Bachelor’s degree in Marketing, Business, Advertising, or a related field preferred, or equivalent professional experience.
- Competitive base salary ranging from $115,000 to $135,000 annually
- Semi-annual performance bonus opportunities
- Flexible remote work environment across eligible U.S. states
- Medical, dental, and vision insurance coverage
- 401(k) retirement plan with 5% company match and immediate vesting
- Paid time off including vacation, sick leave, and company holidays
- Paid volunteer time and community engagement opportunities
- Flexible work schedules and Summer Fridays
- “Work From Home Light” days between Christmas and New Year’s
- Employer-paid parental leave
- Health-care and dependent-care spending accounts
- Employer-paid life insurance and disability coverage
- Employee Assistance Program (EAP)
- Continuing education reimbursement and professional development support
- Employee referral bonus program
- Monthly remote work stipend
- New hire office equipment reimbursement
- Collaborative and team-oriented remote culture focused on innovation and work-life balance.
Requirements:
Benefits:
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Date Posted
05/11/2026
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