Clinical Applications Implementation Analyst

Join the frontlines of today's healthcare transformation

We're looking for a Clinical Applications Analyst to help us transform the way primary care is delivered and how patients are served.

Why VillageMD?

VillageMD is changing the trajectory of healthcare. We’re empowering primary care physicians to make informed decisions, and engaging patients in meaningful ways. We work with thousands of clinicians and healthcare disruptors across the country, improving patient health while driving down the cost to deliver it.

We are a mission-oriented organization, and we are thrilled about the work that we accomplish every day. We’re transparent. Collaborative. Relentless in pursuit of our mission. With a confidence to lead but the humility to never stop learning. We believe that diverse backgrounds and experiences create the best opportunity for innovation. And we know that the community we are growing is greater than any one individual.

We’ve built our technology using the best of cloud and open-source technologies to create an open, data-first platform that is enriched with analytical models and connected to the most modern internal and external apps. These apps drive clinical decision support, patient engagement and other facilitators of innovative, information-enriched health experiences.

Could this be you?

See for yourself how Clinical Applications Analyst helps reshape successful healthcare with VillageMD:

As a clinical applications analyst, you are responsible for providing support and optimization efforts for the EMR and other clinical integrated applications. You will act as the EMR subject matter expert to all team members across the organization to assist/lead in the implementation, support and effective use of the EMR from both the end-user and system administrator perspective. Will frequently attend and particpate in Clinical Operations/Practice Staff meetings to review EMR issues or requested enhancements.

Skills for success

• Responsible for all aspects of the development/implementation of projects, focused on the delivery deployment of the EMR from the kick-off to transition state to Support & Optimization function.
• Functions as primary liaison between all cross functional workstreams for new and established market project work.
• Establish and maintain Knowledge Base articles (i.e. Solutions) for the team regarding workflows in the clinical applications of the EMR.
• Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction.
• Promotes system security, patient confidentiality and helps ensure compliance standards are upheld.
• Responsible for overall success of athena implementation within assigned VMD region.
• Plan and execute all configuration tasks within deadlines.
• Complete Practice assessment/Due diligence for new acquisitions.
• Works with Clinical Operations to design workflows for new service lines.
• Works with Learning and Development to develop training curriculum for new service line workflows.
• Coordinate and host go-live prep calls.
• Manage go-live command center.
• Host end of day go-live calls.
• Provides go live support as needed to meet the needs of the business.
• Willingness to travel up to 50%

The following experience is relevant to us

• Minimum of 2 years of EMR experience
• Previous experience with onboarding/integrating clinics preferred
• Athena experience strongly preferred
• Strong written and verbal communication skills required
• Prior experience interfacing with customer leadership preferred
• Bachelors or masters in related fields or equivalent work experience including work in the care delivery space

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1. This fun, fast-paced, startup environment even comes complete with snacks.

You also have the flexibility to contribute remotely. Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

For Colorado Residents only: The base compensation range for this role is $65,000 to $85,000. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.