Commercial Enablement and Operations Coordinator

Employer Direct healthcare (EDH) is on a mission to transform access to excellent care for the moments that matter most. As the leading provider of surgical benefits for self-insured employers, we bring guided access to high-quality, affordable care for employers, their employees and the family members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

EDH is the market leader for Independent Centers of Excellence (CoE). We have challenged the status quo in healthcare by bringing top quality surgeons within reach of all. Our surgeon-first model is the largest and most accessible network (3-4x larger than our peers), which has delivered an ROI 3x our peers. We serve hundreds of self-funded plan sponsors across 1000+ employers, representing over 4 million people across the U.S. We've saved our clients over $700 million since we were founded! 

Ultimately, the US healthcare system at-large is flawed. Costs continue to rise while life expectancy stagnates. We are moving the needed on this problem by improving surgery outcomes - making people healthier - and lowering healthcare costs at the same time. 

About You:

• You have a drive and AMBITION to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Commercial Enablement Coordinator

This role will report to the Vice President of Commercial Enablement & Operations and will play a critical role in ensuring that the Commercial team has the support and resources they need to effectively achieve organizational objectives. The business units in the Commercial function include Sales, Account Management, Marketing, Consultant Relations, Partnerships and Clinical Network Teams. The Commercial Enablement Coordinator is responsible for partnering with internal stakeholders on specific prospect/client opportunities as well as supporting broader enablement priorities.  

Location: Remote | USA | Travel Required

Responsibilities:

• Support the Client Success and Sales team throughout the opportunity lifecycle by:
  • Providing project management and coordination support, including creating project plans, scheduling internal meetings and tracking follow-ups .
  • Leveraging resources and tooling to provide client/prospect insights and research.
  • Developing and customizing external presentations and content [pitch decks, finalist meetings, annual reviews, upsell discussions and more].
  • Support creation of financial proposals by leveraging existing tooling.
• Support Commercial Enablement initiatives and key priorities through:
  • Tactical administrative support
  • Data analysis & reporting
  • Survey creation
  • Detail peer review / QA processes
  • Training facilitation
  • Event coordination
  • OKR measurement

Requirements:

• Bachelor’s degree required
• 3+ years of professional work experience
• Skilled in PowerPoint, Excel, JIRA, Salesforce
• Healthcare background / knowledge required
• Ability to manage multiple projects and responsibilities simultaneously

Additional About You:

• You have a drive and ambition to help the team win
• You are process oriented with exceptional attention to detail
• You are a utility player and willing to flex and adapt based on the needs of the organization
• You are comfortable operating in ambiguity and at a fast-paced organization
• You communicate effectively, in writing and verbally
• You develop cross-functional relationships built on mutual respect, trust & collaboration
• You are a self-starter that can operate autonomously

Benefits

Employer Direct Healthcare does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.