Veeva

(Senior) Manager - Global Services Revenue Operations

Reposted 20 Hours Ago

Be an Early Applicant

Hiring Remotely in Boston MA USA

In-Office or Remote

100K-160K Annually

Senior level

Big Data • Cloud • Healthtech • Software • Big Data Analytics

The software company powering the path to the world’s new medicines.

The Role

Lead global services revenue operations for professional services and consulting teams overseeing order-to-cash processes team management and automating workflows.

Summary Generated by Built In

Veeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC) legally bound to balancing the interests of customers employees society and investors.

As a Work Anywhere company we support your flexibility to work from home or in the office so you can thrive in your ideal environment.

Join us in transforming the life sciences industry committed to making a positive impact on its customers employees and communities.

The Role

Are you a fast learner who thrives in dynamic high-growth environments and cares deeply about building strong teams and culture? Join Veeva’s global revenue organization to own and evolve services revenue operations for our professional services and business consulting practices. In this role you’ll lead a talented team partner closely with leaders across the business and shape scalable automated processes that support Veeva’s continued growth as a global SaaS leader.

This is an ideal opportunity for a people-first leader with strong systems intuition high learning agility and the ambition to own a mission-critical function with global visibility.

What You’ll Do

Own global services revenue operations for Veeva’s professional services and business consulting teams spanning the end-to-end order-to-cash lifecycle—from contract and order review through invoicing and revenue support
Lead coach and develop a high-performing team of 4+ revenue analysts fostering a culture of accountability curiosity and continuous improvement
Serve as a trusted advisor to Veeva’s 1500+ person services organizations providing guidance on billings revenue and operational best practices
Oversee month-end close activities including Statement of Work reviews invoice creation and validation of data accuracy and completeness across systems
Drive process excellence through documentation standardization and thoughtful change management as the business scales
Identify and implement automation solutions (e.g. Alteryx Sigma Gemini) to reduce manual effort improve accuracy and enable data-driven decisions
Partner cross-functionally with Finance Accounting Systems and Services leadership to support growth initiatives and system evolution
Support quarterly reviews and annual audits by partnering with external auditors and internal stakeholders

Requirements

Bachelor’s degree in accounting finance or a related field
7+ years of experience in revenue operations accounting finance or a related operational role
2+ years of people management experience with a demonstrated ability to develop and motivate teams
Strong learning agility—you pick up new systems concepts and processes quickly and confidently
Systems-savvy mindset with experience supporting or leading system implementations integrations or process transformations
Highly organized with strong attention to detail balanced with the ability to operate in ambiguity
Proactive solutions-oriented problem solver who follows through and drives outcomes
Collaborative communicator and effective cross-functional partner

Nice to Have

Revenue accounting experience
NetSuite experience
Experience at a publicly traded SaaS company
Experience driving automations or operational transformation initiatives

Perks & Benefits

Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $100000 - $160000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.

#Li-RemoteUS

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at [email protected].

Top Skills

Alteryx

Gemini

NetSuite

Sigma

View all jobs at Veeva

View Veeva Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Pleasanton CA

6000 Employees

Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation product excellence and customer success Veeva serves more than 1000 customers ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation Veeva is committed to balancing the interests of all stakeholders including customers employees shareholders and the industries it serves.