Commissions Accounting Manager - Remote

LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

Reporting to the Director of Revenue, you will manage the 'end-to-end' global commissions process. From explaining system requirements for incentive plan calculations to processing accurate commissions payments. You will also provide responsive support to field queries regularly.

• Prepare, record and reconcile monthly accruals and deferred commissions expenses in accordance with US GAAP.
• Reconcile commission general ledger accounts and commissions vs actuals.
• Support the monthly, quarterly and year-end accounting close processes for revenue and preparation of relevant sections of the financial statements in accordance with US GAAP.
• Communicate with Accounting and Finance for all commission accounting questions.
• Provide commission review backup and monthly Commission App calculation spot audits.
• Communicate with Sales Operations regarding compensation agreements and structure.
• Communicate with the various sales teams regarding their commissions.
• Review and analyze commissions for outliers and trends.
• Create standards and processes surrounding the commission accounting processes.
• Work with the Sales Operations and Payroll teams to accurately get commissions paid.
• Perform ad-hoc analysis to determine fiscally responsible incentive payouts.
• Recommend data quality improvements, system enhancements and streamlining operational processes. Refining incentive plan terms and conditions.
• Be a liaison with external auditors to lead closure of commission accounting matters and annual audits and quarterly reviews.
• Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, SAP and the Commissions APP.

• 5+ years of experience in commissions processing
• 3+ years of experience with commission management and with a commission automation platform
• 5+ years of commission analyst experience
• 2+ years of staff accounting experience
• Bachelor's Degree in accounting or a related field
• Be experienced with a Sales Performance Management (SPM) platform
• Global, software/SaaS company. Public company experience is a plus.
• Experience using systems such as Salesforce, Zuora, RevPro, and SAP.
• Microsoft Excel (can perform complex functions) experience

The salary range for this role will be between $105,000 to $115,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, and your skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. The compensation package also includes the following benefits, which may be updated from time to time:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts
• #LI-Remote

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.