Job Description
The Crown Is Yours
We are looking for a Community Associate to help us build the most engaged trusted and exciting sportsbook community in the game. You'll be on the front lines of our official Discord server helping connect support and energize our players every day. In this hands-on execution-focused role you'll work closely with the Community Lead to bring our brand to life through conversations content and events that matter to our players.
What you'll do
- Be an everyday presence in our Discord server engaging authentically with our players across channels topics and live sports moments.
- Serve as a trusted point of contact responding quickly and helpfully to player questions and needs.
- Create and execute community-first campaigns including giveaways AMAs live chats and themed events in partnership with internal and external teams.
- Monitor sentiment player behavior and emerging trends and share insights regularly to improve products features and the overall experience.
- Champion the community's voice across the company while upholding our brand tone and standards.
- Support coverage during sports-heavy periods - evenings weekends and big game days (on rotation).
What you'll bring
- At least 1 year of experience building moderating or supporting digital communities; preferably around sports gaming or consumer brands.
- Deep familiarity with Discord including mod tools roles bots and engagement features.
- Proven ability to create thumb-stopping content and conversations tailored to specific communities.
- Excellent written communication skills with a flexible tone: professional playful empathetic - whatever the moment calls for.
- A strong sense of urgency and ownership - you're fast proactive and solutions-focused.
- An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines big games or prop picks without missing a beat.
- Experience moderating high-volume communities or social platforms during live events is a plus.
- Knowledge of responsible gaming practices and customer safety.
#LI-JF1 #LI-REMOTE #AC2025
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 56300.00 USD - 70400.00 USD plus bonus equity and benefits as applicable. Our ranges are determined by role level and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
What the Team is Saying
What We Do
It's simple at DraftKings we believe life is more fun when you're in on the action. For that reason we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best most trusted and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets developing cutting-edge products and shaping the future of responsible gaming.
Why Work With Us
Here “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth help us win as a team and create unforgettable moments for our customers. Ready to own what’s next?
Gallery
DraftKings Teams
DraftKings Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.
Similar Jobs
DraftKings
Director of Product Financial Platform
DraftKings
Senior Director of Product Trust Platform
DraftKings
New Business Specialist National West
DraftKings
Senior CRM Associate Spanish
Explore More
Date Posted
04/08/2026
Views
0