Content Data Manager (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

The Content Data Manager plays a critical role in facilitating Cengage's timely and accurate contributor payments - for both author narrative work and licensed content. In this role, one will work cross-functionally to set up and maintain data in Royalties and intellectual property systems. One will manage sales data inputs into the Royalties system and work quickly to resolve issues across multiple contributor accounts. This high visibility role includes promptly resolving unprocessed sales, analyzing sales and IP data for errors, and managing prior period adjustments. One will ensure the timely addition of new publishing agreements to the Royalties system, as well as assisting with testing software enhancements. This position supports the wider Content Data Operations team and will play a critical role in gathering, synthesizing, and analyzing content data to resolve author, publisher, and rights holder inquiries.

What You'll Do Here:

• Serve as a primary point of accountability for accurate, complete, and timely deal setups in Royalties and IP systems, maintain auditable documentation for all changes, and audit existing data setups to ensure accuracy
• Process contract amendments efficiently to ensure sales and licensed content payments are processed within the correct royalties accounting period
• Participate in testing royalties system upgrades, improvements, and modifications
• Critically analyze royalties reports and deal setups to identify potential errors in reporting, impact of deal updates, and to ensure payments are accurate and on time
• Prepare and import manual sales upload files
• Develop experienced knowledge of internal systems, practices, policies, product team needs, and strategic direction. Communicate with Author/Publisher Relations, Technology, Finance, and Accounting to understand and meet stakeholders' needs for royalties and IP data maintenance
• Gather and synthesize relevant data from the systems to develop actionable recommendations
• Assemble and communicate findings within broader project structure; maintain healthy project management, coding, and workflow practices

Skills you will need here:

• Bachelor's degree or minimum of 3 years of equivalent experience in a professional role performing similar work
• Strong proficiency with MS Office, especially Excel
• Exhibits initiative and ability to work effectively while possessing the ability to take responsibility over own workload
• Very strong attention to detail with proven ability to handle multiple priorities and a large volume of work
• Ability to contribute constructively to a team-oriented environment with rapidly changing priorities and time pressures
• Outstanding reading comprehension, communication, organizational, and problem-solving skills
• Willingness to work in a fast-paced environment where overtime hours can be needed to meet deadlines

Preferred:

• Bachelor's degree in Business, Finance, Mathematics, or analytics
• Proficiency with royalties software, general ERP system, and reporting software (Alliant, JD Edwards, Data Warehouse)
• Experience in reading and understanding contracts

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

If you are a CA State, CO State, NY State, WA State, or Jersey City, NJ resident, please email [email protected] to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.