Contracts Negotiator

If you’re looking to be part of what’s next in communication you’re in the right place.

At RingCentral we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio AIR AVA and ACE brings together automation assistance and insights across the entire conversation lifecycle. The result? More seamless intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually we’re building the future of AI-powered business communications.

When you join the RingCentral Legal Team you’ll bring your expertise to everything from policy to contracts to disputes. You’ll help protect the company from threats guide internal policy decisions and drive ideas that change the way the world communicates. All in a strong supportive culture designed to help you succeed.

We are looking for a seasoned practical Sales-focused Contracts Manager/Negotiator to join the Commercial Legal Team working primarily with our sales teams members of the legal and other departments within RingCentral as well as outside partners and attorneys to draft review negotiate and manage sales contracts with RingCentral’s Up Market customers in North America.  This position can be based in our Belmont CA Dallas TX or Denver CO offices and will report directly to our Director Legal Upmarket Commercial. We may also elect to consider remote based employees.

Duties and Responsibilities:

• Work with the Legal Sales Professional Services Support Deals Desk Customer Success and Finance teams to close customer transactions in our Majors and Enterprise segments.

• Interpret clauses negotiate redlines and draft potential sales and professional services agreements and amendments.

• Build productive relationships and processes with Legal Finance Sales Sales  Operations Support Professional Services and Product teams to drive efficiencies.

• Become a subject matter expert to train the Deal Desk and Sales teams on contract provisions and handling of customer requests.

• Proficient and efficient contract negotiating and drafting skills.

• Partner with the Sales Support Professional Services and Customer Success teams to ensure negotiations result in optimal terms and a timely conclusion.

• Create update and maintain contracting processes templates playbooks and SOPs in collaboration with other Commercial Legal team members.

• Escalate complex legal issues or non-standard positions to Director Legal Upmarket Commercial as appropriate with a clear summary of key issues and recommended paths forward.

• Support process improvement initiatives to streamline contracting workflows reduce cycle time and enhance the use of contract lifecycle management (CLM) and AI tools.

• Ensure all executed agreements are accurately stored and tracked within contract management systems.

• Stay current on legal and regulatory developments relevant to SaaS cloud communications data privacy AI telecommunication industry and enterprise software licensing.

• Willingly assist Legal Department colleagues with their projects and activities to contribute to a collegial atmosphere and to balance workloads.

• Work on Customer and Vendor legal disputes under supervision of Director Legal Upmarket Commercial. 

• Work on marketing and promotional initiatives under supervision of Director Legal Upmarket Commercial. 

Required Skills and Experience:

• At least five years of combined experience in-house and/or with a national law firm; in-house experience working extensively with a variety of contracts required preferably in SaaS cloud communications or a related industry.

• Experience managing the expectations of aggressive direct and channel sales teams in a fast-paced environment.

• Demonstrated ability to understand legal risk and business impacts to contract language.

• Strong written and oral communications and negotiation skills comfortable communicating to peers and management.

• Demonstrated time management skills ability to successfully multitask and prioritize.

• Proven ability to independently manage a high-volume contract pipeline while maintaining flexibility accuracy and attention to detail. 

• Experience with issues related to Data Privacy laws (including GDPR CCPA and HIPAA)including negotiating DPAs and BAAs.

• Experience with Contract Lifecycle Management programs and proficiency in using such systems to manage deals. 

What we offer: 

RingCentral offers all the work/life benefits you could ever want (and none of the micromanagement.) 

• Comprehensive medical dental vision disability life and pet insurance

• 401K match and ESPP

• Comprehensive medical dental vision disability life insurance

• Health Savings Account (HSA) Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF Preservation Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching perks and discounts program

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone group chat mobile communications video calls videoconference contact center and AI-driven digital engagement. It’s a powerful global presence that allows businesses to communicate anywhere anytime with anyone. 

RingCentral is headquartered in Belmont California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. 

The compensation range for this position is between 100450 and 143500 for full-time employees in addition to eligibility for variable pay equity and benefits. 

What We Do

RingCentral is a global leader in AI-powered trusted business communications contact center revenue intelligence video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes.

Why Work With Us

Innovation isn't just a buzzword—it's the core and heart of everything we do. We believe that groundbreaking ideas emerge from every corner of our organization. Our biggest strength? We are not all the same. At RingCentral our commitment to fostering a culture of curiosity and inclusivity is what sets us apart.

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