Copy Writer (Mid Level)

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Mid Level Copy Writer to support procedure documents for Bank Fraud Management.

Effectively conceptualize, build, and edit written content for application across multiple audiences and channels, including broadcast, radio, digital, social, print media and business initiatives.

This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC; Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Hybrid roles help employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results.

What you'll do:

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
• Creates new, and/or repurposes existing, written content for use across channels and audiences.
• Collaborates with creative and business partners to achieve desired outcomes.
• Understands and practices principles and guidance outlined in USAA brand, content, and style guidelines.
• Chips in to and helps deliver on simultaneous assignments.
• Uses knowledge of industry and field standard methodologies, as well as professional experience, to ensure business objectives are met.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Marketing, English, Journalism, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of writing or editing experience within print, digital and/or video media.
• Demonstrated ability in written communication skills, including advertising, business and persuasive writing.
• Proficient ability in editing, conscientious of structure, grammar, style and tone.
• Experience understanding and following brand and style guidelines for written communications.
• Demonstrated proficiency in work-related tools, processes and software.

What sets you apart:

• Experience writing/editing operational procedures
• Knowledge of Bank fraud experience in a financial services industry

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $65,090 - $124,330

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.