Job Description
Role Overview
New York Life is seeking an experienced and skilled Scrum Master that will be a member of the Enterprise Technology Services Team and facilitate multiple cross-functional technology programs. This opportunity provides the right individual with an opportunity to play a critical role in New York Life's Technology Transformation Strategy. The individual will play a crucial role in overseeing Lean Portfolio Management and ensuring that the portfolio's work aligns with its strategic themes and financial goals and those of the broader organization. Experience with modern full stack technology infrastructure patterns is critical. Experience with core infrastructure cloud Kubernetes and microservices platforms is essential. The individual in this role will interface with all areas of the technology organization sponsor PI Planning to maintain a "six quarter walk" and ensure financial targets are met withing each program. Reporting program status to key stakeholders and senior leadership is a core responsibility of this role.
What You'll Do:
The individual should be well versed in infrastructure technology with 5+ years of experience with successful large scale program delivery. The individual should expect to operate a work environment where the following activities are common expectations:
- Defining planning orchestrating timely project communications including periodic status reports
- Ensure clearly articulated scope and quantifiable business value and outcomes
- Direct large scale complex projects involving multiple internal and external stakeholders and matrix partners
- Acquire updated estimates throughout Technology Delivery Life Cycle (TDLC) phases
- Work within IT project management standards and participate in continuous improvement efforts
- Rigorously manage scope to ensure commitments are achieved within agreed on time cost and quality parameters
- Manage project risks and mitigation or contingency plans
- Identify program impediments and address them with appropriate urgency and escalation
- Lead cross-functional meetings and foster teamwork
- Proposes recommendations and process change through defined change management procedures
- Validate financial forecasts and provides ongoing reconciliation of resources and other project expenditures
- Represent project in various project governance and inter department forums
What You'll Bring:
- 5+ yrs of overall IT experience
- Certified Scrum Master
- Developing complex multi-million-dollar business cases
- Strong verbal and written communication skills
- Executive presence with high business & technical acumen
- Strong facilitation skills for large-scale events and workshops
- Solid understanding/experience with Software Development Lifecycle (SDLC) process
- Ability to work directly with business stakeholders and technical/product teams
- Experience delivering programs in large enterprise environment
Desired Skills:
- AWS Foundational or higher certifications
- Versed in infrastructure as code practices using Terraform
- Public cloud provider experience (AWS certification a plus)
- Practical understanding of infrastructure technologies - compute network storage
- Ability to relate to software engineering challenges and practices
- Working knowledge of DevOps and delivery tools (GitHub)
- Ability to be self-directed a good team player and capacity for effective time management
- Solid background in Cloud Service provider product offerings - AWS Azure
Education:
- Hashicorp Terraform and AWS certifications a plus.
- Bachelor's degree in related field is a plus but not required
Pay Transparency
Salary Range: $147500-$211000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience skills qualifications and job location. Additionally employees are eligible for an annual discretionary bonus. In addition to base salary employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology- data- and AI-enabled organization we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking collaborative problem-solving and purpose-driven innovation. Here you'll find the rare balance of long-standing stability and forward momentum supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company we offer a place to grow your skills contribute to meaningful work and deliver solutions that matter. Your ideas drive what's next and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce including leave programs adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies New York Life is committed to improving local communities through a culture of employee giving and volunteerism supported by the Foundation. We're proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93925
What the Team is Saying



What We Do
At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.
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Date Posted
05/05/2026
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