Corporate Vice President - Technology Delivery Lead - Digital Experience

• Develop and maintain a delivery roadmap aligned to Service Experience Value Stream objectives optimizing sequencing while ensuring successful execution.
• Partner with planning leads RTEs Development Leads Solution Leads and other stakeholders to ensure initiative transparency and alignment.
• Deliver on team commitments with clear visibility into progress risks challenges and blockers.
• Guide teams through complex initiatives identifying and resolving cross-dependencies.
• Collaborate across organizational levels to align business goals strategies capabilities and processes.
• Facilitate strong Business-Technology alignment through a consultative and collaborative approach.
• Drive cross-team communication to enhance transparency issue identification and resolution.
• Identify organizational requirements related to resources structure and cultural shifts necessary to enable delivery success.
• Partner with Value Stream Architects to develop gap analyses and IT investment roadmaps reflecting current-state technology and future-state capabilities.
• Stay current on emerging technologies and trends serving as a thought leader in the Digital Experience space.
• Coach and develop team members fostering a highly engaged workforce with strong technical expertise and business acumen.
• Champion a customer-centric connected experience that enhances end-user productivity.

• 10+ years of experience delivering enterprise-level IT solutions including stakeholder management.
• 10+ years of experience managing multiple technical workstreams in close partnership with Business Leads and Product Managers.
• 10+ years of experience working within the SAFe Agile framework including estimation scheduling financial planning and budgeting.
• Strong experience in workforce planning resource management and vendor/consultant oversight.
• Proven success in talent development including hiring coaching mentoring and performance feedback.
• Demonstrated ability to build and sustain strong cross-functional relationships.
• Experience delivering engaging and efficient digital experiences across web and mobile platforms.

• Bachelor's or Master's degree in Business Computer Science or a related field preferred but not required.
• Certifications in delivery methodologies (e.g. SAFe / Scaled Agile) are a plus.

• Ability to independently analyze and resolve complex issues using sound judgment and experience.
• Strong leadership skills with experience collaborating across Value Streams Business Areas Corporate Functions and Centers of Enablement.
• Excellent verbal and written communication skills including the ability to present to senior leadership and translate complex concepts for technical and non-technical audiences.
• Proactive expectation management and stakeholder engagement.
• Proven ability to lead Agile teams advancing enterprise value stream roadmaps.
• Demonstrated success influencing process adoption and continuous improvement across complex organizations.
• Strong collaboration and team-building capabilities.
• Knowledge of modern technology ecosystems including SaaS IaaS PaaS SOA APIs microservices mobile application development content management systems SSO cybersecurity and application security tools.
• Knowledge of AI frameworks and technologies including AI/ML Generative AI and Agentic architectures.
• Understanding of business operating and financial models including cost-benefit analysis budgeting and risk management.
• Familiarity with SDLC Agile and Lean methodologies IT services infrastructure and operations enterprise architecture (EA) and ITIL frameworks.
• Strong analytical planning organizational and consulting skills.
• Ability to quickly learn and adapt to new business domains and technologies.

What We Do

At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.

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