Creative Director

Meet Upside:

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. Our mission, values, and commitment to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. You’ll join a Team whose experience hails from places such as Google, Uber, Amazon, Instacart, Capital One, and MasterCard with proven startup executives and venture capitalists.

Upside was named on Deloitte's 2021 & 2022 list of Fastest Growing 500 Tech Companies and #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding was raised in March 2022 and led by General Catalyst at a $1.5 billion valuation. Other investors include Bessemer Ventures and Formation8.

Meet the Content & Design team:

Part of the greater Marketing team, Content & Design operates like an in-house agency, producing strategy-based, performance-driven marketing materials for our consumer, merchant, and brand audiences. We turn strategic ideas and specific requests into fully produced pieces on brief and on brand.

About the job:

As Upside’s Creative Director, you will be responsible for the company’s overall creative vision. You will lead and grow a creative team of designers and copywriters to conceptualize and manage brand campaigns that drive brand awareness across all our audiences. Your work will help evolve Upside’s brand positioning and touch millions of people nationwide. We’re seeking someone creative who wants to grow their career at a mission-driven company.

What you’ll do:

• Develop and manage a unified creative vision for the company, from internal collateral to external brand campaigns across all audiences
• Manage and grow the Upside creative team — reviewing work, providing feedback, and nurturing creative ideas
• Lead the creative process from concept to completion
• Partner with external agencies for creative development and in-market execution as needed
• Partner with internal design, insights, product, and sales teams to find opportunities to elevate the Upside brand externally

What you need:

• 10+ years of professional creative experience
• Bachelor’s degree or higher is required
• Familiarity with a variety of design software programs
• Experience developing brand campaigns
• Experience in a fast-paced company, preferably in tech
• Collaborative work style
• Creativity and humility – a willingness to work with others and incorporate feedback
• Insightful mentality that seeks to understand what audiences consume and how
• Self-starter work ethic, entrepreneurial personality that is comfortable with ambiguity

The fine print:

• Location: This is a fully-remote role that may sit anywhere in the United States. You're welcome to work from our DC, Austin, Chicago or New York office if you're in-region! Full Covid-19 vaccination is required to work from our Upside offices.
• Notice to recruiters and placement agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!