CRM Marketing Technologist

Who We Are

Babylist is the leading registry e-commerce and content platform for growing families. More than 9 million people shop with Babylist every year making it the go-to destination for seamless purchasing trusted guidance and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents including the Babylist Shop Babylist Health and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV and more than $500 million in 2024 revenue Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident connected and cared for at every step. As we build the generational brand in baby our mission remains simple: to connect growing families with everything they need to thrive.To learn more visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast think smart and use AI as part of how they work every day — not as an experiment as an expectation. We come together twice a year to build the relationships behind the work and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What The Role Is

The CRM Marketing Technologist is an individual contributor who owns complex lifecycle and CRM initiatives from strategy through execution — leading technical discovery designing scalable solutions and building high-quality programs across email push SMS and in-app. This role sits at the intersection of lifecycle strategy product marketing and CRM technology acting as both a strategic partner and hands-on expert within a remote cross-functional team. You will work closely with Lifecycle Strategy Product Marketing Analytics Creative and Engineering to define the approach build the infrastructure and continuously raise the quality and efficiency of Babylist’s CRM programs.

Who You Are

• You have 5+ years of experience on a CRM marketing team with a track record of owning complex lifecycle initiatives from strategy through execution — not just executing tasks handed to you.
• You’re a technical builder — you know how to design advanced journeys build audience logic and construct conditional flows inside an ESP like Iterable and you’re comfortable leading technical discovery before the first line of a brief is written.
• You’ve used AI to meaningfully scale CRM programs — in execution QA audience logic or workflow automation — and you can point to specific things you built or shipped.
• You operate well in ambiguity. You can translate a vague product marketing problem into a clear lifecycle strategy identify the right technical approach and document the tradeoffs before you build.
• You’re self-directed and detail-oriented with the communication skills to work fluidly across Lifecycle Strategy Product Marketing Analytics Creative and Engineering without needing a lot of process scaffolding.

How You Will  Make an Impact

• Own end-to-end execution across email mobile messaging (push/SMS) and in-app
• Ensure accuracy quality deliverability and compliance across all executions
• Build maintain and evolve AI-assisted workflows across copy drafting QA audience logic and campaign setup—continuously raising the quality floor while reducing manual effort
• Identify and implement AI and automation tools that reduce manual effort across the execution lifecycle and serve as the team’s internal expert on what’s possible
• Partner with Product and Engineering pods to streamline how CRM execution integrates with their workflows—ensuring fast clean handoffs and reducing friction at every step
• Lead technical discovery and shaping for complex lifecycle use cases
• Design scalable journeys audience logic personalization frameworks and channel orchestration
• Evaluate CRM platform capabilities and constraints to recommend the right technical approach
• Document requirements assumptions and tradeoffs before build
• Own CRM strategy for complex product marketing initiatives including launches feature adoption and behavioral education
• Translate ambiguous product marketing problems into clear lifecycle strategies audience frameworks and messaging approaches
• Partner with cross-functional teams to define goals success metrics and lifecycle touchpoints
• Read and interpret CRM performance metrics and audience health signals
• Turn insights into clear actionable recommendations to improve lifecycle and product outcomes
• Support testing and experimentation to continuously evolve CRM strategies
• Work closely with Lifecycle Strategy Product Marketing Analytics Creative and Engineering partners
• Maintain high standards for QA documentation and platform hygiene
• Identify opportunities to improve CRM processes tooling and execution efficiency

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$94700.00 - $150000.00

Your starting salary will be based on your location experience and qualifications with increases over time tied to performance role growth and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work create and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical dental and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical mental and emotional health parenting childcare and financial planning

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview you consent to this recording and transcription.

Interview Integrity At Babylist every team uses AI daily and we love it. During interviews though we want to see you — your thinking your problem-solving your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment bank information or personal financial details. If you receive outreach via WhatsApp Telegram or a non-Babylist email it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

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What We Do

Babylist is the trusted platform for millions of growing families. For over a decade Babylist has been the technology solution for expecting parents and the community that supports them expanding from baby registry into a full-service platform that helps parents make decisions with confidence stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry app ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health which provides access to products and services including insurance-covered breast pumps Expectful a new voice in health and wellness for pre-pregnancy through postpartum care and The Push a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers Babylist is a generational brand leading the $88 billion baby product industry.

Why Work With Us

Babylist thrives as a remote-first company with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently stay purpose-driven and achieve results —together from anywhere.

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