Customer Education Specialist - Flex (US Remote)

At Motorola Solutions we believe that everything starts with our people. We’re a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration that’s critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Note: This is a remote role with 75% + of travel to customer sites in the US. Candidates my reside anywhere in the United States.

Responsibilities of the Customer Education Specialist include but are not limited to:

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services

• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software

• Presenting training using a variety of classroom training methods including lectures flip charts online projection etc.

• Completing department-required reports within set standards

• Managing communication with customer contact(s) related to the training schedule

• Coordinating customer (agency) information between trainers

• Operates under supervision from the Customer Education Lead

• Relying on instructions and pre-established guidelines to perform the functions of the job

Qualifications:

• Must have a valid driver's license

• Experience with Motorola Flex Administration preferred

• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy". It therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $60000 - $70000 USD

Consistent with Motorola Solutions' values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

#LI-AB1 #LI-REMOTE

• High School Diploma

• 1+ years of experience working with Motorola Flex software

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical Dental Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete this Reasonable Accommodations Form so we can assist you.

What We Do

About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration that’s critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations.

Why Work With Us

We are a global family of driven dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

Gallery