Customer Service & Benefits Advisor
Job Description
Team: Support
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Service & Benefits Advisor in Canada.
This remote role focuses on building and maintaining long-term relationships with clients through virtual, face-to-face interactions.
You will support individuals and families by presenting life, accident, and supplemental health benefit solutions tailored to their needs.
The position is centered on delivering a personalized and trustworthy customer experience via Zoom meetings from the comfort of your home.
It offers the opportunity to work with a mission-driven environment that values stability, service, and client protection.
You will play a key role in helping members understand and access essential coverage options.
This is a performance-oriented role designed for motivated individuals who enjoy communication, autonomy, and relationship-building.
It is fully remote, offering flexibility and the ability to manage your own schedule effectively.
Accountabilities:
In this role, you will be responsible for developing and maintaining strong client relationships while delivering tailored benefit solutions through virtual consultations.
- Conduct virtual meetings with clients to assess needs and present appropriate coverage options
- Build long-term relationships with members of unions, associations, and partner groups
- Clearly explain life, accident, and supplemental health products in an accessible way
- Maintain accurate records of client interactions and follow-ups
- Manage your schedule effectively to meet activity and performance expectations
- Collaborate with internal teams to ensure a smooth client experience from presentation to enrollment
- Excellent verbal and written communication skills
- Basic computer literacy and comfort with virtual communication tools (e.g., Zoom)
- Strong work ethic with consistent self-motivation
- Outgoing, energetic, and relationship-oriented personality
- Effective time management and organizational skills
- Previous experience in customer service, sales, or leadership is an asset
- 100% remote work from home flexibility
- Weekly pay based on performance and schedule consistency
- Bonus structures and commission-based earning opportunities
- Health insurance reimbursement options
- Life insurance coverage
- Retirement plan participation
- Long-term renewal income opportunities
- Flexible scheduling to support work-life balance.
Requirements:
The ideal candidate is a strong communicator with a proactive mindset and the ability to work independently in a remote environment.
Benefits:
This position offers a flexible, remote-first structure with performance-based earning potential and long-term financial incentives.
Explore More
Date Posted
05/15/2026
Views
0