Customer Service Representative

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Service Representative in Brazil.

This role is an excellent opportunity for a customer-focused professional who is passionate about helping people navigate healthcare services with empathy and efficiency. You will play a key role in supporting patients throughout their intake and onboarding journey, ensuring they receive clear guidance and timely assistance. Working in a fully remote environment, you’ll collaborate with internal teams and healthcare providers to coordinate appointments, verify insurance information, and maintain accurate patient records. The position combines communication, organization, and problem-solving skills in a fast-growing and mission-driven healthcare setting. If you thrive in a people-centered environment and enjoy making a direct impact on patient experiences, this role offers meaningful and rewarding work with long-term growth potential.