Data Analyst, Business Insights

About AbleTo

Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

Overview

Data is integral to nearly everything that we do at AbleTo. As a result, the BI team plays a key role; we collaborate with the clinical, product, operations, data science, and account teams and provide a core service to each. As a group, we bring curiosity and detailed consideration to the questions arising from AbleTo’s patient population and the broader behavioral health field. The newest data analyst on BI would build reporting tools in Looker, design client-facing reports, and conduct analyses that drive recommendations to improve AbleTo’s care delivery.

Our team seeks a data analyst with experience in healthcare business analytics and business intelligence, as well as an interest in the behavioral health industry, to drive client reporting initiatives for our expanding portfolio. 

What You’ll Do: 

• Be an analytical advisor to our client-facing Enterprise Growth team, as well as directly to stakeholders at health plans
• Design reports for clients that demonstrate our value using key business e.g. engagement funnels, clinical outcomes, and patient satisfaction)
• Increase the efficiency of report development through automated delivery and standardization across the AbleTo portfolio
• Use data to investigate key business questions (e.g., where are there opportunities to improve retention to care in the Medicare population?)
• Develop Looker dashboards and reporting tools to track key indicators and power client reporting
• Work with Data Engineering and Product teams to ensure relevant data is captured in source systems and made available for reporting
• Develop resources for self-service of our BI tool (Looker) and train non-technical end-users in report building
• Become a trusted partner to internal and external stakeholders by becoming a subject matter expert on AbleTo’s metrics and its underlying data
• Bring context to reporting from industry trends and best practices in the behavioral health care space

Who You Are:  

• Core Competencies:
• Strong analytical skills
• Strong writing and communication skills
• Project management and organization
• Fundamental understanding and coding of SQL
• Experience working with business intelligence and data visualization tools (Looker preferred)
• Experience manipulating data in Excel or Google Sheets
• Interest in the behavioral health industry

Preferred Experience:

• Bachelor’s degree in a field with quantitative or research skills
• 2+ years of relevant work experience in data analysis, consulting, clinical research, or project management
• Healthcare industry experience
• Client-facing experience

Why You Should Join Our Team:

We’re proud to be a Great Place to Work-Certified™ company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us. 

At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for this role today. 

The salary range is $80-110K.  Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, AbleTo offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). 

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